Community Chat

[Yuban3]

On 4/18/2014 scotttie said:

This is unbelievable! I am very suspicious someone is stealing pills. A pill here and there from every script adds up quickly.

I suggest you contact the Corporate office of this pharmacy and let them know what is going on there and how you were treated.

Also, if this is a pharmacy in a grocery store or something let the store manager know.

Do this in WRITING. Corporate does not like to get these letters I promise you.

Oh and the obvious...get a new pharmacy.

Yes, write a letter to the corporate of the pharmacy, and send it by certified mail, but don't expect a response back.

A few years ago, my dad had pneumonia, and his dr. wrote him a script for a cough medicine, AND an antibiotic. The dr. calls the scripts in.

Dad called me at work and asked for me to pick up his medicine, on my way home.

I swing by CVS to get his medicine, not knowing that there were TWO medicines. They bring out ONE.

I pay for it, (it was the cough medicine) and take it over to my dad.

Two weeks later, I take dad in for his follow-up appointment.

His doctor comes storming out in to the waiting room, and yells at me, "What do you mean he's only been taking ONE medicine?!"

I was shocked, and was like, "What do you mean, 'What do you mean'? I was only given ONE medicine at the time of pick-up."

She gets on the phone with CVS pharmacy, and they LIED, saying that oh, they DID offer the antibiotics to me, but that *I* said that it was too expensive (BS!), and therefore, I refused it.

Total, and complete bs.

The doctor believed me, and knew that CVS was lying.

I wrote a strongly worded letter to the president of CVS pharmacy, stating that you do not fool around with pneumonia, especially in an elderly person, and it's only by the grace of G-d that my dad did not get worse because he did not have his medicine. And if he had, he would be looking at the business end of a lawsuit. I also threw in there, how would HE feel if HIS elderly parent didn't get the medicine that they needed.

Oh, I was hot!

I sent the letter by certified mail, but I never got a response.

We no longer get our meds through CVS pharmacy.

[glb613]

Every Pharmacy and Pharmacist are licensed in each state. If you get shorted, report them to the licensing board.

[Bird mama]

Shorty - sometimes I think people are in such a rush that nobody listens anymore.

[LTT1]

Yes... people (as a general rule) DON'T listen anymore. I am so sorry you are having to go thru this... making sure others do their job seems to have become OUR job now. (as in... if you want something done right, do it yourself.) I was shorted two antibiotic pills on a $350 Rx two years ago. That was MY COST for 10 pills. I counted 8 pills. The pharmacy knows me and said to just come back in the morning, they know me, and they would just give me two pills. At the time I thought, "how could a worker steal these and SELL antibiotics on the black market?" That sounded just crazy to me... but at $35.00 per pill, perhaps these would sell on the black market.

Anyway, I am sorry for you that this is such a hassle for you. Take care and I hope you feel better.

[pattypeep]

Wow, I am so sorry that you had to go through this. If I were treated like that by any business I would never go back ~ there are other pharmacies !

[chrystaltree]

Chronic pain does indeed make us cranky and short tempered. Call your doctor's office and have them move the appointment up, be nice. People make mistakes but insulting them or making them look bad usually backfires..on you. As it did at the pharmacy. You were snarky and tactless and they responded in kind. Call the office and explain about the med situation and get an earlier appointment. You should have noticed the problem when they made the appointment. Like it or not, we have to monitor this stuff ourselves. I take a number of meds and I always count my pills and make sure Ihave the correct ones the minute I get home. You shouldn't wait before you complain. And you should have complained to the pharmacist not the tech.