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Honored Contributor
Posts: 47,148
Registered: ‎08-23-2010

Re: Ugh. Just Got Off the Phone


@rms1954 wrote:

With CS on HSN.  No issues with her service BUT nothing makes me more grossed out than listening to someone with a stuffy runny nose and they just keep sniffing and hacking in the receiver.  I would have at least put the mute button on their end.  Ewwwwwwwww.


 

@rms1954 

 

If it had really annoyed me I would have very kindly asked them if they'd like to put the phone down and blow their nose and then we could continue the conversation. 

 

Some may tell me that's rude, but I think it's possible this person didn't even realize what they were doing or it could be heard over the phone.  

 

JMO, of course.

 

 

Honored Contributor
Posts: 21,929
Registered: ‎10-25-2010

Re: Ugh. Just Got Off the Phone

The rep probably has spring allergies.  The amount of pollen this time of year is magnificent.

 

No matter how many times you clear your sinuses, they fill immediately.

 

Allergy meds only work for a short time.

Super Contributor
Posts: 434
Registered: ‎08-05-2023

Re: Ugh. Just Got Off the Phone

I honestly don't understand the issue 😕
CS ,did fulfilled your issue

Unfortunately, some people have to work even if they have sinus ,allergies, sinus problems etc...
Obliviousely we don't know ...perhaps you should of asked the
CSR ?!?!
Respected Contributor
Posts: 3,884
Registered: ‎08-01-2019

Re: Ugh. Just Got Off the Phone

The funniest thing that happened to me a few months ago was a kid screaming in the background when I phoned a customer service rep.......can't remember which vendor it was. 

Honored Contributor
Posts: 15,737
Registered: ‎10-09-2012

Re: Ugh. Just Got Off the Phone

So much is going around.

 

I'm watching Mary DeAngelis right now and her voice seems to be on its last leg.  I keep wanting to cough for her to clear it.  Too bad she couldn't have stayed home to rest it.

Super Contributor
Posts: 434
Registered: ‎08-05-2023

Re: Ugh. Just Got Off the Phone

@cindyNC

Lol, I have heard fur babies barking and children screaming ....

A lot of CSR are working from home ...a.friend of mine does ...they're suppose to be in a quiet place 🙄

I do believe that's better than spreading germs ....

I have very bad sinus -allergy issues

At my local pharmacy, just picking up my meds ...I got a sneezing spell ...boy ...did I get the eye rolls and rude remarks ...I did have a mask on...also sneezed in the crook of.my.arm obliviousely had to lower my mask ...promptly was exiting the store ...I get it ....but I have bad allergies...I try to be as respectful as possible....unfortunately...some dont.!
Esteemed Contributor
Posts: 7,520
Registered: ‎10-04-2010

Re: Ugh. Just Got Off the Phone

@Caaareful Shopper   I happened to catch a part of the show.  She was struggling for sure.  I thought to myself, all of the people she came in contact with will all soon be sick.   

Honored Contributor
Posts: 15,737
Registered: ‎10-09-2012

Re: Ugh. Just Got Off the Phone


@Teddixat wrote:

@Caaareful Shopper   I happened to catch a part of the show.  She was struggling for sure.  I thought to myself, all of the people she came in contact with will all soon be sick.   


@Teddixat  Mary posted this morning that her voice is completely gone so she'll be out for a while, but she hopes to be back Saturday.