Community Chat

[Kachina624]

@MamaWick    I interpret this as being the first step in phasing it out.  It's so inaccurate, they might as well. 

Last Saturday I had a Q pkg that tracking showed was in AZ.  Nothing about it on Informed Delivery.  However it was delivered and sat in my curbside mailbox all night because I didn't know it was there.  This happens frequently. 

[Mz iMac]

@Kachina624  It'a just for the mobile apps.  You still get "email" alerts for your mail as well as on their website.

[Bri369]

I don't have the app, but I don't think Informed Delivery is going away.  They're phasing out the app, not the service.

[Mz iMac]

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@Kachina624 wrote:

@MamaWick  

Last Saturday I had a Q pkg that tracking showed was in AZ.  Nothing about it on Informed Delivery.

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@Kachina624  That could be the PO fault.  My "packages" show up on the package section (tells me I have a package) on the website after it has been scanned.

[Kachina624]

@Mz iMac    Yes, that was my point.  I assume it's the post office's fault, making their Informed Delivery useless. 

[sann]

Well I have to say for the short time I used it I kinda liked it. Sorry to see it go !!!

[Bri369]

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@sann wrote:

Well I have to say for the short time I used it I kinda liked it. Sorry to see it go !!!

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@sann  Informed Delivery is not going away.  It's just the app that's going away.  You can still use Informed Delivery.

[sann]

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@Bri369 wrote:

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@sann wrote:

Well I have to say for the short time I used it I kinda liked it. Sorry to see it go !!!

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@sann  Informed Delivery is not going away.  It's just the app that's going away.  You can still use Informed Delivery.

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Thanks. 

[Marp]

The Postal Service will discontinue one of its two mobile applications that offer Informed Delivery, the free feature that allows customers to preview their incoming mail.

From:  https://link.usps.com/2021/04/20/   (emphasis added)

The app that is being discontinued is a standalone application that only offers users access to their Informed Delivery information. Among Informed Delivery’s 38 million users, about 750,000 use this app.

This app will be removed from all download platforms — including the Android, iOS and Windows app stores — this summer. Users will receive notifications about the app being discontinued.

Customers will still be able to access Informed Delivery notifications through their mobile devices using the regular USPS Mobile app, as well as through their email and usps.com.

[geezerette]

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@Kachina624 wrote:

@Mz iMac    Yes, that was my point.  I assume it's the post office's fault, making their Informed Delivery useless. 

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@Kachina624 

You could have a local area post office problem.  My Informed Delivery is rarely incorrect.