Community Chat

[patticakes]

Anyone know what the deal is with the UPS tracking?  My TSV instant pot supposedly was shipped on the 9th and it looks like it sat in California until the 15th with no updates.  Then, shipped out again supposedly to me in GA and to be delivered yesterday.  Still no instant pot.  Now, it doesn't say delayed or any other explanation, just in transit. I don't get it.  It seems like we should have better shipping available considering the prices we pay for items and also shipping charges.  Anyone have an explanation?

[GAQShopr53]

@patticakes  I have UPS MyChoice and whenever I had items shipping via UPS from California I did not receive very good updates. I think the items are being picked up by UPS and then put on a plane. I noticed that when the item arrives on the east coast I start to receive notices again. Most of the items arrive in Jacksonville and then I start to see the items move again and eventually they arrive in Savannah.

[Diva on The Q]

@patticakes: Have you contacted UPS?  They can track your package for you.

[Krimpette]

Why not call UPS?  1-800-742-5877

[Montana]

Signing up for UPS My Choice gives specific delivery information. I have the free version. It tells me the delivery date and delivery window.

[patticakes]

I am signed up for MyChoice.  Also, contacted Customer Service and they have no info.

[lovesrecess]

I have found UPS ships packages ...then hands them over to USPS for actual delivery....where the orders enter a black hole.

[CatsyCline]

It was shipped freight from CA to GA. That means it was on tractor trailer. They don't stop to scan when shipping OTR (over the road)

[Foxxee]

Definitely, our shipping carriers need improvement.

Ordered something directly from Dublin, Ireland on the 12th.  It arrived in NYC on the 13th.  It's still at an USPS facility in NYC on the 18th.  I'm sure it had to go through customs, but this is ridiculous.

I live 158 miles from NYC.  I could have driven there and back several times.  

[Montana]

UPS still gives me a delivery date (UPS My Choice) when packages are transferred to USPS. They just can’t give me a delivery window.

So far, none of my orders have been delayed by USPS.