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05-06-2020 03:17 PM
@Tinkerbell3 Perhaps we can give some exception to people who are working through the pandemic and perhaps the shipping departmets are short-handed and apt to make mistakes. Take a moment and contact customer service. Leave out the word "furious." I I am sure you will get much farther with your situation.
05-06-2020 03:29 PM - edited 05-06-2020 03:30 PM
I'd be concerned that the product was tried and is now contaminated.
ETA: And not with the virus, just contaminated from somebody's fingers using the product or make-up being put on a face or eyes then returned.
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