Community Chat

[Zoologist_1]

I stopped paying a CPA firm to do my taxes when 3 yrs in a row they made mistakes, costing me penalties, etc., and they didn't cover it.

So, I've used TurboTax for 2-3 yrs, and both last year and on this year's, I've had penalties to pay because TurboTax tells me how much the next year's estimated quarterly tax amounts should be for both Fed and State.

Both were too little, so I get dinged for penalties. Even when I select "100%" not 90% of the upcoming year's tax.

Just happened to look on TT website to see if others had this problem, and saw where TT will GUARANTEE their stuff's right or THEY will pay the penalties, etc.

I did chat just now and learned how to file a claim on this, but a heads up to you TT users: You have just THIRTY (30) DAYS from finding out you have to pay a penalty. Don't know if that means 30 days from when you actually used the software that tell you there's a penalty, or when the IRS tells you, etc.

But she said since I didn't know about the guarantee, report both and maybe TT will cover both.

I was getting ready to take my stuff to HR Block for that free 2nd look, when I saw that guarantee on the TT website.

Just FYI.