Community Chat

[SuhseK]

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@San Antonio Gal wrote:

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@RoughDraft wrote:

My DH asked me to pick up one of their sandwiches for him on the way home.  It was the worst excuse for food that I've ever been exposed to.  You'd be better off just avoiding the place.

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I'm of the opposite opinion of @RoughDraft .  I've always had excellent food at Subway - at any Subway I've visited.  However, being locked so someone can take a lunch is a no-no.  I hope the OP calls corporate and speaks to a live person.

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I agree, I've always liked my Subway sandwiches.  
I wonder, did the OP get a refund? 

[songbird]

I don't understand why there was only one employee there.  That's dangerous.  7/11, etc all fast food places should have more then one employee on site all the time.  Fast food  places and workers have been targeted and murdered for money.  Our Subway has at least two people there. All the time.  I would never work in retail without at least one other person there.  I value my life more.

[AngelPuppy1]

I would be really upset, too!  You made arrangements and paid for your lunch so you could quickly have it.  No one is disputing that the worker deserves to have a lunch, also, but really, seeing as she was the only one there (why -- who knows ---perhaps someone called off sick), she could have delayed her lunch possibly for a bit and taken it a little later.  Also, the fact that others were inside eating and then she locks the door!  This should not have happened!  I have had a couple not very good experiences with Subway, also.  They seem to do whatever they feel like doing.  I hope you get a response at least from corporate and that they will try to get to the bottom of why this has occurred.

[songbird]

It's dangerous to work at fast food places!  I had a coworker who was once a manager at a fast food place.  At least two people  there (or more) at all times.  They have code words in case there is a robbery in progress.  Code words to call the police.  If someone calls in sick, another person must cover for them. 

[CrazyKittyLvr2]

@songbird  While I agree working in some places at night, like comvenience stores can be dangerous, an extra person is no guarantee of safety.

Anyone willing to kill 1 person to rob a place wouldn't hesitate to kill one more.

[luvmyteddy4]

I would be totally mad! 

I was looking online for a Dunkin Donuts the other day and was reading the reviews and found that many times they were closing the doors early at night and just leaving. People were coming by at 8 pm and they supposely closed at 9 pm. That's not cool! 

My doctors office now closes their phone lines at noon for lunch for a lunch meeting, every day. It's a big clinic but people seem to be cutting hours to save money I guess. 

[chrystaltree]

I can understand why you are angry, I would have been rip roaring mad too.  But I give big kudos to that employee for locking the door so she could take a breather and have her lunch!  She must have been the only one working and as an employee, legally and morally she is entitled to her lunch break.  No different from my department where non management employees who opt to eat their lunch at their desks are required to shut of their computers and put a "At Lunch" sign on their cubicles so that they can disconnect and have their lunch in peace.  This is relatively new, we don't know how it started but we suspect it was an HR thing.  Those of us who work from home got an email reminding us that we are entitled to and should take our lunch breaks.  

[chrystaltree]

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@songbird wrote:

I don't understand why there was only one employee there.  That's dangerous.  7/11, etc all fast food places should have more then one employee on site all the time.  Fast food  places and workers have been targeted and murdered for money.  Our Subway has at least two people there. All the time.  I would never work in retail without at least one other person there.  I value my life more.

That's an easy one.  Someone called in sick or just didn't show up or quit without notice.  So the poor girl was working all alone.

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[Alison Wonderland]

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@FancyPhillyshopper wrote:

Working at a low-wage, busy fast food restaurant on a Sunday of a holiday weekend is probably not the goal of most employees.

The restaurant probably lacks staff and the person inside really really needed/wanted a break.

Yes, I can feel bad that the OP missed getting her sandwich, but the situation just demonstrates how the service industry is still very important, but is the worst paid and least respected, with many unskilled workers, and with such a high turnover rate of staff.

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Big yes to this. 

They should not have accepted an online order if they could not fulfill it on time, but the individual store may have no control over that.

Staffing at places like that is miserable, too. A lot of them use computers to schedule people and the systems are designed to save the company money over anything else. Employees are often given unpredictable schedules that make it impossible for them to do things like go to school or work another job and sometimes employees are set to close a business one night and then open early the next morning, resulting in no time with family and not enough sleep.

It's brutal.

The radio show On the Media did an excellent segment on it called "Biased Algorithms, Biased World" back in November. They interviewed a mathematician named Cathy O'Neill about her book, Weapons of Math Destruction: How Big Data Increases Inequality and Threatens Democracy. I found the segment so compelling I picked the book up and read it last year.

[sunshine45]

my son and daughter love subway. they are in there frequently. i am not that big of a fan, mainly because we have such good sub shops around the area.

i have never seen less than three employees in a subway at any given time in multiple locations. there are always at least two making the sandwiches and one running the register. have never seen one employee make the sandwich AND run the register.....they  would have to go through a lot of gloves!