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02-08-2020 05:40 PM
My old DVR died today, no amount of rebooting did the trick. I knew it was going, but I hate changing equipment. Anyway I called Spectrum thinking I would schedule an appointment for next week. To my surprise the tech is coming tomoerrow at 4:00. The rep I talked to also told me how I could save money on my bill, ( I didn't ask ) . Color me surprised by the fast appointment.
02-08-2020 05:43 PM
I have to call them for the same reason .. I just keep putting them off because of other priorities 😀
02-08-2020 05:44 PM
I have not been using a DVR here lately, I watch most of my missed shows online, so easy, and no programming is required.
02-08-2020 05:56 PM
@January121 wrote:I have to call them for the same reason .. I just keep putting them off because of other priorities 😀
I did that too, but it has been so wonky, and it irritates me that I've put up with it considering how much they charge.
02-08-2020 06:17 PM
We've always had good service from Spectrum.
02-09-2020 03:33 PM
@suzyQ3 wrote:We've always had good service from Spectrum.
The tech came early, the dvr will record more shows than my old one, and my bill will be $56.00 lower. It was a good day.
02-10-2020 09:53 AM
We have a Spectrum employee that lives across the street. A couple of times things broke like our remote and he was able to just get what I needed.
We now have streaming through Spectrum and don't have any boxes anymore but the last time we had to get a new box, somehow we scored a brand spankin new DVR box. Even the tech wanted to know who we knew that we got that box. Most of them are refurbished and some not so well.
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