@LUV 2 SHOP wrote:
I take my packages directly to the post office and watch the clerk scan each shipping label. My packages are then placed in the mail tubs. The delays are on EVERY return. This has been happening for the last two months. I began to notice the problem when QVC changed their shipping labels. Even the worst post office can't delay EVERYTHING. My packages returned to the other shopping channels are processed in a timely manner. BTW those packages go through the same post office as the QVC packages. Your theory that the post office isn't doing their job simply isn't true.
@LUV 2 SHOP
I do the same. Have the clerk scan it and always get a receipt.
Yes, they do put in right in the bin...HOWEVER....QVC uses a third party shipper. IF you are using the QVC return label.
USPS does NOT send your return themselves. The bins go in the back and the packages are held until the third party shipper makes a pick up at that post office branch.
That is why you are seeing status unavailable. The third party shipper probably hasn't even picked up your pkg. yet.
I have had them sit at the PO for as long as ten days before they are picked up and head on their merry way back to QVC.
Unfortunately, that is the way it is done.
If you need your returns processed faster, pay the shipping yourself and do NOT use the prepaid label. Then USPS WILL be delivering your return back to the Q. It takes half the time.