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07-28-2022 01:43 PM
168 minutes LOLOLOL!!!
07-28-2022 01:48 PM
@rms1954 If that is for CS, it'll sure get rid of a lot of pesky complaints from customers.
07-28-2022 01:49 PM
Are you telling us you waited on hold for 168 minutes!?!?!? I have no words.
07-28-2022 02:04 PM
@Diva on The Q wrote:Are you telling us you waited on hold for 168 minutes!?!?!? I have no words.
No, that's what the wait time is.
07-28-2022 02:45 PM
@Kachina624 wrote:@rms1954 If that is for CS, it'll sure get rid of a lot of pesky complaints from customers.
@Kachina624 Hmmmm......I just might change my "outgoing" msg to incude a wait-time......... di
07-28-2022 02:53 PM
@Desertdi Let us know how that works out.
07-28-2022 02:58 PM
@rms1954 wrote:
@Diva on The Q wrote:Are you telling us you waited on hold for 168 minutes!?!?!? I have no words.
No, that's what the wait time is.
Ok, thanks for the clarification!
07-28-2022 03:00 PM
@Kachina624 wrote:@Desertdi Let us know how that works out.
@Kachina624 Speaking of "delays".....I had a broken water pipe in my master bath in June.....and the walls are ripped out, as well as the wood floors leading up to the bathroom. The restoration company was here today....and the soonest they can begin work is OCTOBER 24.
07-28-2022 03:27 PM
@Desertdi Is it because they're so busy or because they can't get the necessary materials? In the meantime, I guess you're living in a mess.
07-28-2022 04:00 PM
@Kachina624 It's a combination of "everything". The house is "older".... I want to keep the porcelain sinks...but they are sea shell shaped, like big oval conch shells. OK.....BUT: It requires custom cabinetry.... The original was some kind of pressed fiberboard which disintegrated....and (obviously) is a discontinued product.... This will require a "REAL" woodworker, not just an installer.
The drywall was also ruined (soaked and bulging)....and the water between the interior and exterior walls also damaged the OUTSIDE STUCCO...where it meets the foundation slab.
The wood flooring is also "older" (narrow strips), and is also no longer manufactured as a standard product. It's hickory....not very popular these days.
The restoratation rep said it will take him "some time" to locate this stuff.....and then there's the (yada yada) delivery times, worker availability, and all the other standard blather.
Since my homeowners' ins IS GOING TO PAY, I guess I should be patient. AND YEAH, it's an ugly, depressing mess. di
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