Community Chat

[cody2]

In the past month or so I have been receiving my orders faster, notified of the receipt of my returns and getting my refunds much sooner. Anybody else notice that?

[ECBG]

I cancelled an order and it was hung up for four days.

[Kachina624]

@cody2    Yes, things suddenly improved vastly, however, QVC has done this frequently and then things revert so I hope they can sustain the new efficiency.  It has been nice to see most things ship in about 3 days.

[Goodie2shoes]

Up until my last several orders from the end of August my deliveries have been pretty quick. I have a order now that was placed on 8/29, shipped 9/1 but just got to the post office here today. I expect to get it tomorrow. I do believe that is a postal issue and probably holiday related, not QVC.  Another order placed on 9/2 was just shipped today, that's a QVC issue. HSN also seems to be having shipping problems. I usually get orders quicker from them but I'm still waiting for a order placed on 9/1 to be shipped. That's a HSN issue. Thank goodness it wasn't for a special occasion 

[Bookplate]

Sadly, no.  It is very inconsistent.  One order will ship quickly and others will stay in limbo for several days.  A return seems to have fallen off the cliff, even with my notifying EasyReturns about it.  Enjoy your period of satisfaction!

[RespectLife]

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@Bookplate wrote:

Sadly, no.  It is very inconsistent.  One order will ship quickly and others will stay in limbo for several days.  A return seems to have fallen off the cliff, even with my notifying EasyReturns about it.  Enjoy your period of satisfaction!

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@Bookplate 

Didn't you receive a confirming email from Easy Returns?  You shoud have within a day or so.

The credit, if returning, should have been processed that quickly.

[skatting44]

Maybe  the process has speeded up since they are no longer doing exchanges  when you send an item back. If you want an exchange , you have to contact QVC and have another order created.