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Esteemed Contributor
Posts: 5,695
Registered: ‎12-02-2013

SCAM of the day…..poor Infinity cable customers

Saw an "unusual" city noted on a call from Infinity on my cell phone.  It came after 6 PM last evening and when I tried to call the message basically was call later.

 

I called today from my home landline. The caller was interested in my shore cable service which I had turned down to Seasonal low rate as no one would be using it until Spring.  He verified address and normal rate on my bill before Seasonal was in effect.  He said at the end of Seasonal rate would go from $130 to $191 but not to fear because I was an " overly loyal and senior customer " I could take advantage of a special offer that would be $70/month for three years with no contract.


Catch: offer only good for 24 hours.  When I asked to whom do I write the check and where to send, he said I would have to pay the first 8 months of the new normal

$70 rate within 24 hours.   SCAM " promotional "...so I decline the offer immediately.  Thank you.  Goodbye !

  

I swear they are coming out of the woodwork like cockroaches !  No contract / give me the credit card for payment / and run back to India.

We make a living by what we get. We make a life by what we give.
Sir Winston Churchill
Honored Contributor
Posts: 17,303
Registered: ‎03-11-2010

Re: SCAM of the day…..poor Infinity cable customers

why call them, now they now you are active phone answerer

 

 

Honored Contributor
Posts: 16,577
Registered: ‎03-09-2010

Re: SCAM of the day…..poor Infinity cable customers

I've lived with Xfinity for decades,  I've never had them reach out to me as an indivual customer except to send the usual email when they want to be paid.  

All the rest of the communications I get go to all the customers.

Honored Contributor
Posts: 16,181
Registered: ‎03-11-2010

Re: SCAM of the day…..poor Infinity cable customers

Online it shows they did the same scam in Dec 2022. It was for $90 per month with 6 months advance payment.

 

Honored Contributor
Posts: 21,815
Registered: ‎10-25-2010

Re: SCAM of the day…..poor Infinity cable customers

Why would you call an unknown caller back?

 

If I don't recognize the caller or the number, voice mail will pick up.  I never return calls unless I know the caller.

 

I have already dialed the wrong number and caught my error before the person answered their phone.  I couldn't believe the person called me back and asked what I wanted....crazy, if you ask me.

Honored Contributor
Posts: 32,613
Registered: ‎05-10-2010

Re: SCAM of the day…..poor Infinity cable customers

I don't understand why you called back.   

Honored Contributor
Posts: 12,711
Registered: ‎03-09-2010

Re: SCAM of the day…..poor Infinity cable customers

This didn't happen to me I'd be sick.

 

BUT did just happen this week to my closest friend I still can't believe she fell for the scam.

 

She got call from PayPal stating her account was being declined for products she purchased.  They asked her to update her info including bank info with debit card pin #...holy ****** while she was on the phone they (scammers) took $3500 out first transaction.  Guess since that went thru they stole another $7,580.  She was on the phone with them never realizing she was having her bank account drained.  They kept her on phone for over a hour "helping her" when in realty they were robbing her😳🤬

 

When she got off the phone about hour later she got notice of these transactions from her bank.  what a mess she reported to the bank yes it's fraud BUT she provided them the info -- the bank is doing a inquiry BUT can't guarantee she will get her money back.  they are going to try to trace the funds.

 

my friend is sick over her stupidity and can't stop crying.  All her accounts were frozen then closed until thr inquiry is complete.

 

so sad🤬😳

Esteemed Contributor
Posts: 7,671
Registered: ‎06-09-2010

Re: SCAM of the day…..poor Infinity cable customers

[ Edited ]

@homedecor1 wrote:

This didn't happen to me I'd be sick.

 

BUT did just happen this week to my closest friend I still can't believe she fell for the scam.

 

She got call from PayPal stating her account was being declined for products she purchased.  They asked her to update her info including bank info with debit card pin #...holy ****** while she was on the phone they (scammers) took $3500 out first transaction.  Guess since that went thru they stole another $7,580.  She was on the phone with them never realizing she was having her bank account drained.  They kept her on phone for over a hour "helping her" when in realty they were robbing her😳🤬

 

When she got off the phone about hour later she got notice of these transactions from her bank.  what a mess she reported to the bank yes it's fraud BUT she provided them the info -- the bank is doing a inquiry BUT can't guarantee she will get her money back.  they are going to try to trace the funds.

 

my friend is sick over her stupidity and can't stop crying.  All her accounts were frozen then closed until thr inquiry is complete.

 

so sad🤬😳


That is really sad. Why would she keep all that money in her checking account..I don't know anyone that would give that information over the phone..I  hope she gets her money back but that is an expensive way to learn a lesson. She should have contacted PayPal before giving any information.

Honored Contributor
Posts: 21,815
Registered: ‎10-25-2010

Re: SCAM of the day…..poor Infinity cable customers

You gotta be careful.  I mentioned before about my cousin's son who was in Miami for a wedding when his Apple phone went missing.

 

Someone cleaned out his accounts with his credit union.  The credit union even called to see if the transactions were legit, but the thief answered the phone and gave

approval.  This young man lost over $30k in about two hours.

 

The thief even made cash advance withdraws from his credit cards on line.

Honored Contributor
Posts: 12,711
Registered: ‎03-09-2010

Re: SCAM of the day…..poor Infinity cable customers

@elated 

 

she answered the phone that was her FIRST mistake!!!!  

 

she stated she didn't feel the caller was a scammer.