Community Chat

[soxfan]

Here's how they answered my complaint about the screaming commercial (basically with another commercial):

We’re very sorry that you are unhappy with our new commercials.

As one of America's first stores, we thought it was time we re-imagined every part of our business to make it easier and more exciting for you to shop.

Many of the changes launch on February 1. It's all about making shopping easy and exciting for you. Fair and Square Pricing, Happy Returns and a great new shopping environment.

We'll have three ways we price our merchandise, nothing more. What used to be our "sale" price is now our Everyday Price, because it's a great value everyday! We've also got Month-Long Values—these are items that are marked down even further for the important events that month. For instance, February is all about Valentines Day, so you'll find great Month-Long Values for that special someone in your life. Finally, twice a month we'll offer additional merchandise at our Best Price—these are the best prices you'll ever see on an item. Mark your calendar—

Carri Cater

Marketing Sr. Project Specialist

Corporate Customer Services