Community Chat

[sunshine45]

when i purchase items in a store i generally ask what their return policy is before i purchase, especially if it isnt listed. they should probably add this to their receipts.

just looked online at their return policy:

Help us keep stuff cheap! if a product doesn’t fit, or is damaged or defective, we will gladly exchange it or issue a store credit within 14 days of your purchase with a receipt. we accept cash, visa®, mastercard® and discover®. for your protection, we require an i.d. for unsigned credit cards. [we currently don’t accept checks or american express®]. questions? always feel free to ask an associate for assistance. [p.s. purchase limits may exist so more customers get hot stuff at cool prices!].

We also have a cell & tablet charger guarantee! If you purchase a charger for home or car and you're not completely satisfied with its performance, we'll gladly exchange it or provide a refund.

[Lipstickdiva]

There are a lot of stores that offer store credit only for returns. I will not do business with that type of store ever nor will I buy things that are final sales or where there are no returns period. It's always best to know a return policy before paying.

A 3-day right of rescision has nothing to do with returning to a retail store. It has to do with contracts for vehicles, home improvements, etc. And as someone else said, not every state has that law.

[CouponQueen]

I would also NEVER willingly do business with a store that will not refund back to your original form of payment.

I would not expect refund without a receipt...

I can tell you I won't be shopping there again ...not that they care I am sure..LOL

[CouponQueen]

On 12/8/2014 Qwackertoo said:

I made a terrible mistake several years ago . . . my daughter and I were out of town on an honor band weekend for symphonic band . . . after we were done for a treat we stopped by the mall since it was a much larger town and it was the holidays.

I bought her a flat iron from one of those blasted kiosks in the mall. Paid too much.

After we bought it and he ran the credit card and printed the receipt THEN he use a stamp with ink pad and a stamped the receipt NO RETURNS.

No sign no nothing.

When I got home and looked up the item and he said it had a 5 year warranty and it did NOT, only 1 year and for the price it should have had a 5 year.

Called and told him I planned to return it and requested a return and he said NO.

So I did a little research on the internet and I had paid with my Visa and their agreement states return policy must be clearly displayed at the register. So I knew I was in the right.

I disputed the charge. And as part of the dispute you have to return the item so I shipped it with signature required via UPS. It was delivered and the jerk REFUSED it. So it was returned to me.

Visa decided in MY FAVOR and credited my account with a permanent credit from the previous temporary credit when I filed the dispute.

They said I didn't have to return the item yet AGAIN as he had refused it, after opening it, the first time around.

So, the jerk was OUT the money and OUT the product. I donated it next time Purple Heart came around the neighborhood.

I didn't win the dispute about him lying about the warranty time period. But I won it due to the No Return policy stamped on receipt AFTER the sale.

I will never ever, ever buy anything from a kiosk seller again. I won't even slow down when they approach me or try to approach me at the mall. They could be giving away money and I'll never even give them the time of day.

HA!! good for you..and I bet that is why I got my money back..it was a Visa I paid with..I processed my debit as a Credit..and in the past I have had them go to bat for me on something and they did..

This time of year Kiosk Seller's pop up and I noticed a couple..that had No Refund Policies..one was selling those outdoor spinners and another jewelry...I didn't see any customers. I would not shop with them at all...

If they had refund policy like that posted ...I would not of shopped at FIve Below...I don't go for that...

Plus like I said the sign did not state the item was $3 each..it had $1..but when I questioned it at the time - when he was giving me a hard time..he said the other items on the rack were the $1 but what I purchased was $3...I said clearly there is NOT $3 sign next to them...I was told I needed to ask.. I told him..you have to be kidding me..the sign is a $1..why would I ask the price...

[Plaid Pants]

The "3 day cooling off" thing has to do with door-to-door sales. Not car purchases, etc.

Learned that by watching "The People's Court".

[RainyDayGal]

On 12/8/2014 Plaid Pants said:

The "3 day cooling off" thing has to do with door-to-door sales. Not car purchases, etc.

Learned that by watching "The People's Court".

Yes, it was noted on my paperwork that the 3 day cooling off period doesn't apply, certainly not just because you change your mind. There was no returning it once you signed for it and drove it off the lot. Now, the lemon law is different.

[Cakers1]

Coupon: Interesting that they didn't print their return policy on the front/back of the receipt. But you were in the right - glad you got your refund.

[KathyPet]

I checked their return policy on line and it is very vague. They say that if a item is defective or does not fit they will exchange it OR GIVE STORE CREDIT. This is very restrictive. No refund even if it doesn't work??? As far as returns for any other reason like just changed your mind there is nothing stated at all. I would certainly not shop there.

[Azcowgirl]

Glad you got your money back! I was so mad at myself for breaking my own rule and buying something from a No refund store, but I thought I had to have this top that was in the store window...of course when I tried it on in my own mirror, I thought what was I thinking !! Back to the store it went and I was lucky to find a purse I liked but this time I have learned my lesson I hope ):

[In-x-s]

Learned that hard lesson many, many years ago when my daughter was young and we had very little money. I bought her a very expensive gift at Best Buy, paying cash. Changed my mind the next day and went to return the item and they told me I would be issued a refund check in 10-14 days (this was the week before Christmas). I had a hissy fit because this was the major portion of my hard saved Christmas monies. I don't remember if I cried or just had enough of a fit but they did eventually give me back my money. I will never, ever forget that and while I do shop Best Buy occasionally, they still leave a bad taste in my mouth giving them my business.