Reply
Respected Contributor
Posts: 2,284
Registered: ‎04-03-2016

Reflection: To Return or Not

As I „fought“ with my one size fits all sunglasses purchased from QVC, I thought of how I didn’t return because of cost or inconvenience. Do you find yourself doing this? I wonder if this is becoming more frequent? How do you handle on line purchasing?
Valued Contributor
Posts: 774
Registered: ‎08-28-2010

Re: Reflection: To Return or Not

I buy most everything on line.  I've learned if its not right, does not fit, send it back.  I've made the mistake of missing the deadline and being stuck.  Some of these things I sell on ebay.  I keep all the original packaging and slips.  You can also for QVC print a return slip on line.  If something is not right or does not fit, you have thirty days to decide.  I pack it up and take it to the post office.  Done.  I know returns are expensive so I mostly buy what I know will fit me or I will like.  Sometimes you just have to take a chance on something though. 

Honored Contributor
Posts: 14,981
Registered: ‎03-16-2010

Re: Reflection: To Return or Not

The cost of the product factors into my decision to return or not. If it's not expensive I won't bother, if it cost a lot I will definitely send it back.

Honored Contributor
Posts: 9,012
Registered: ‎03-09-2010

Re: Reflection: To Return or Not

If an item is not what I expected or doesn't match, doesn't fit, etc. I definitely do a return.  No matter what store.  I know many people don't, but  I make it a point to return anything that doesn't "work out."

Esteemed Contributor
Posts: 5,296
Registered: ‎09-18-2010

Re: Reflection: To Return or Not

I return if it doesn't work for me. It seems like a pain, but after a few times, you get use to it. I don't return that much stuff, but have had to return a few things. I had ordered 3 pair of Vionics from qvc a few years ago, thinking they would fit like one pair I have, they did not. I sent them all back, too expensive not to.

 

Respected Contributor
Posts: 4,341
Registered: ‎04-19-2010

Re: Reflection: To Return or Not

 I have not returned things that are cheap, because it doesn't seem worth the bother and hassle.   If it is something more expensive, I'll go through the bother.   Everyone' s definition of "cheap" will vary of course.


-- pro-aging --


Rochester, New York
Respected Contributor
Posts: 2,231
Registered: ‎07-27-2015

Re: Reflection: To Return or Not

I will definitely return an item if it does not fit or is not what I wanted. When I first started shopping online I would not send back depending on the price of the item and return shipping costs. I have since educated myself and know that some retailers profit from this type of mindset. They know that there are customers who will not/can't return items...some even discourage returns.

Honored Contributor
Posts: 11,379
Registered: ‎02-07-2011

Re: Reflection: To Return or Not

I rarely order a clothing item that is more than $30.  That way if I don't like it or it doesn't fit, I just donate it.  If it's more expensive I will take the time/trouble/expense to return.

Honored Contributor
Posts: 38,064
Registered: ‎06-11-2011

Re: Reflection: To Return or Not


@kaydee50 wrote:

I rarely order a clothing item that is more than $30.  That way if I don't like it or it doesn't fit, I just donate it.  If it's more expensive I will take the time/trouble/expense to return.


@kaydee50   Clearly you don't buy LOGO!  Smiley Happy

Honored Contributor
Posts: 11,379
Registered: ‎02-07-2011

Re: Reflection: To Return or Not

@Pearlee  You're right, I don't!  Think her stuff is awful. But then I don't buy SG or D&C at full price either.  Only on lunchtime specials, as is, clearance, etc. Why would I pay the inflated prices of the Q when other stores, e.g, Macy's, has the same items for much less?