@shoesnbags wrote:
@noodleann
This must vary according to what the item is, because Amazon returns that I've made recently were exactly as described by other posters - no packaging, just take the item to UPS. They package, no charge whatsoever. You must first go to the Amazon website and follow instructions to initiate a return.
I don't think anyone else has posted the actual instructions provided to them by Amazon. I did. It would be helpful if people posted those, because when someone is advised that they can do something without a fee and the company, Amazon, says a fee may be charged, the person could rely on the advice here and find themselves with a smaller refund as a result.
You don't get a QR code, which I referenced, unless you go through the Amazon return process. That's how I got the code and the instructions I posted.
I don't like having people do things for me I can do myself, especially if my refund hinges on them including all the parts and pieces. The UPS store I use is nice, but chaotic. I'd never leave anything but a sealed box in their hands.