Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
05-13-2022 07:26 AM
05-13-2022 07:35 AM
A lot of it has to do with the fire that destroyed their North Carolina warehouse and main shipping point, now they have to rely on other warehouses or get orders shipped directly from the manufacturer.....
05-13-2022 07:48 AM
The routing of merchandise is sure bonkers! You can't blame that on North Carolina!
05-13-2022 08:06 AM
This post has been removed by QVC because off topic
05-13-2022 08:14 AM - edited 05-13-2022 08:15 AM
The routing of the merchandise for delivery is not a QVC problem. That problem is with the shipping company.
05-13-2022 09:29 AM
05-13-2022 10:29 AM
It should be fairly simple to keep track of orders. IMO, the entire IT department needs an overhaul.
05-13-2022 11:13 AM
People who think Covid is over and gone are not up on their current events. It has been raging in Asia where much of what we buy is made and from where it is shipped. Its so bad there, they've fenced in apartment buildings to keep people at home. It has seriously affected production and shipment of goods.
In my experience, UPS seems to have fallen apart and QVC's use of a "shipping partner" is royally delaying the receipt of our orders.
05-13-2022 11:30 AM - edited 05-13-2022 11:34 AM
Routing was mentioned by @Harpa. Sorry about the confusion @stateofmichigan.
05-13-2022 11:31 AM - edited 05-13-2022 11:32 AM
Billing error were happening prior to the fire. When you ship back " your way" they charge you return shipping or when you send to exchange they charge return shipping when they are out of stock. If QVC is out of stock when you want an exchange it's their problem but they charge you return shipping as if you had intended on a return. Also, unlike other companies they don't detail your return fees.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788