QVC Looking Into Why It Showed A Laptop With Racist Content On TV

SeaMaiden · ‎03-10-2010

Imagine you’re sitting in your living room, watching some home-shopping show on QVC. The host is showing off some of the features on a laptop computer and — wait, did that just say “N****r”??

A Consumerist reader — we’ll call her Jane — says her sister spotted this, and other not-family-friendly language while watching a recent laptop demo on QVC.

“They were selling a cheap laptop, which I thought she wanted me to see,” Jane said. “I just said ‘no’ to her, I wouldn’t get it, then she said look at the text on the screen. So I did.”

And she wasn’t pleased.

The screen of the laptop, which was being sold for $289, appears to showcase a social media site of some kind that displays usernames and actions, perhaps a search.

QVC Looking Into Why It Showed A Laptop With Racist Content On TV – Consumerist

Along with the aforementioned N-word, the screen displayed adult-oriented terms like “Porn” and “Sex.”

“This just floored me, I had a jaw drop moment,” Jane says. “I took the picture while my sister paused the screen.”

Jane hoped that the company would notice the issue and take down the offending content during a commercial break. But that didn’t happen.

“What they did was they kept the content up, went on selling their laptop,” she said.

The women emailed QVC with the photo, but according to Jane they only received an automatic response. She also posted it on social media, but it, so far, hasn’t garnered a reply.

After Consumerist reached out to QVC, the company issued an apology and claims to be looking into the matter.

“QVC is investigating an incident in which inappropriate social media comments generated from an outside source were momentarily and accidentally shown on our live programming,” Doug Rose, SVP, Brand and Communications, QVC, said in a statement to Consumerist. “We apologize to any viewers that were offended by this unauthorized content. The language shown was in direct contradiction to our values at QVC, and has no place in our broadcast nor anywhere else in our community. We are evaluating our screening procedures for live streaming social media content to prevent an incident like this from happening again.”

June 21, 2016 By Ashlee Kieler

https://consumerist.com/2016/06/21/qvc-looking-into-why-it-showed-a-laptop-with-racist-content-on-tv...

Kachina624 · ‎03-10-2010

Their reaction is not surprising when you consider this is the corporation that continues to support Lisa Rinna. The names and terms she used couldn't get much worse.

New Mexico☀️Land Of Enchantment

terrier3 · ‎03-10-2010

People need to find better, more fulfilling hobbies.

It's like questioning the Teletubbies orientation and motives.

SoX · ‎03-15-2010

@terrier3 wrote:
People need to find better, more fulfilling hobbies.

It's like questioning the Teletubbies orientation and motives.

@terrier3 ...

I used to love watching Teletubbies ... is it still on?

Venezia · ‎03-09-2010

@terrier3 wrote:
People need to find better, more fulfilling hobbies.

It's like questioning the Teletubbies orientation and motives.

@terrier3 - Aaaahhhhhh.......but I've always been suspicious of those Teletubbies! Just what did they get up to, when we weren't looking???

(On a serious note...really, people?)

millieshops · ‎03-09-2010

OK - instead of telling me all that - how about explaining how the host/vendor/QVC were LIKELY TO KNOW AND STILL DELIBERATELY TO GO AHEAD AND CHOW THAT CLIP.

We all know there are horrible people in our world, people who are racist, vile, nasty, abusive, anti-religions, etc. I choose to try to stay away from those people, but I also know I can't always - I can't turn on the evening news without hearing vile language, racist comments, pictures of horrid violence, etc. It's there and when it's deliberate, it's worse.

So - I want to know - was that clip deliberately shown? That matters to me more than just that it appeared.

shell garden · ‎04-28-2015

HOUSTON.....WE HAVE A PROBLEM!

sidsmom · ‎11-25-2011

Old news.

We talked about on Thursday.

Thread is still on Page 1 of Community Chat.

http://community.qvc.com/t5/Community-Chat/inappropriate-social-media-comments/m-p/2896317#U2896317

Tinkrbl44 · ‎08-23-2010

@millieshops wrote:
OK - instead of telling me all that - how about explaining how the host/vendor/QVC were LIKELY TO KNOW AND STILL DELIBERATELY TO GO AHEAD AND CHOW THAT CLIP.

We all know there are horrible people in our world, people who are racist, vile, nasty, abusive, anti-religions, etc. I choose to try to stay away from those people, but I also know I can't always - I can't turn on the evening news without hearing vile language, racist comments, pictures of horrid violence, etc. It's there and when it's deliberate, it's worse.

So - I want to know - was that clip deliberately shown? That matters to me more than just that it appeared.

@millieshops

Deliberately shown by who? QVC? What would be the point?

Plaid Pants2 · ‎03-14-2015

@sidsmom wrote:
Old news.
We talked about on Thursday.
Thread is still on Page 1 of Community Chat.

http://community.qvc.com/t5/Community-Chat/inappropriate-social-media-comments/m-p/2896317#U2896317

I thought so! I didn't want to say anything because I didn't want anyone to think that I was being, "snarky", for asking hasn't this already been talked about.

But also, I wasn't 100% sure if I had seen the previous thread, or if I just imagined it, as I tried to look for it, but couldn't find it.