Community Chat

[lucieinthesky]

I know that holiday returns are allowed up until 1/31/2016. I was just wondering, though, what was the beginning of the time period.  I purchased an item mid Sept. as a Christmas gift for my wife ( a leather coat and it really doesn't fit her like she would like for it to). Would it be safe to say that this item is eligible for the  QVC extended return policy?

[Shawnie]

i dont know but i would call customer service and ask.

[momtochloe]

I just returned something I purchased in September and already received the confirmation and the refund.  If you are still concerned you may want to contact Customer Service but I believe you should be fine with this return.

[GCR18]

Sept 25

[Venezia]

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@mrniceguy wrote:

I know that holiday returns are allowed up until 1/31/2016. I was just wondering, though, what was the beginning of the time period.  I purchased an item mid Sept. as a Christmas gift for my wife ( a leather coat and it really doesn't fit her like she would like for it to). Would it be safe to say that this item is eligible for the  QVC extended return policy?

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@lucieinthesky - Look at your order information online.  To the right you should see "Returns information" that you can click on.  That should tell you whether it's still eligible for a return but, even if it doesn't, I'd still call Customer Service to ask.  Tell them it was a Christmas present.  I'd do it immediately though; I wouldn't wait.

[lucieinthesky]

Thanks, ya'll.