Community Chat

[CAMOGIRL]

Seems to me that the Q is getting quite slack on posting product videos quite some time after the product and show have aired. Used to be available a lot quicker than now. It is like 5 now, and the show aired at 9 - still no video on a new product...  also, a show that aired later than that also - new product, no video yet either... ridiculous!! We are in a tech age and those videos should be posted ASAP!! 

For those of us who are not constantly watching our TV and/or devices 24/7, seems kind of ridiculous that one can not look up a video from earlier in the day for an item that  interested them and wanted to see exact colors, etc. 

Obviously, some improvement is needed in this area.  Lost a sale from me today on both of those items!!

[BirkiLady]

@CAMOGIRLSend QVC an email with the shows your find this happens in and the products you are missing. I've done it. You'll get a response back. If they are told we are annoyed, they don't seem to care. You'll be helping all of us, too.  Best wishes.

[itsmagic]

I had that happen to me today too. When I woke up at 6 am this morning I wanted to see the video for the Skechers TSV but none was posted.  I was surprised by that.