Community Chat

[SouthernBee]

@Bri369 : I just created account for the patient portal. Still no returned phone call🤷‍♀️😳.

[loveschocolate]

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@Bri369 wrote:

@SouthernBee 

Your doctor should be calling you back in a timely fashion.  There is absolutely no excuse.

Does your doctor have a portal where you can send a message to him through? 

It might be time to find another doctor, one who treats you with respect. 

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^^^^^^THIS^^^^^^

[Bri369]

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@SouthernBee wrote:

@Bri369 : I just created account for the patient portal. Still no returned phone call🤷‍♀️😳.

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@SouthernBee 

I'm so sorry.  I can't believe it's taking this long to get a response.

[Bri369]

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@Mj12 wrote:

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@Mj12 

LOL

[Drythe]

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@SouthernBee wrote:

@Coquille : Thank you for taking the time to respond with great details. I was wanting the eye doctor to prescribe something before I tried to use anything for my eyes. I called the eye doctor yesterday  around 8:30 a.m.left a message and the recording indicated to allow 24 hours for a return call. I called again around 10:30 a.m. The switchboard operator stated that should really allow 48 hours for a return call and that is counting daily business hours. Ok. I left another message. DH stated that I probably have been labeled as a very difficult patient.🤷‍♀️.We need to pick up DH medicines in the morning and was hoping to make only one trip to the pharmacy. I called another elderly friend that uses the same Eye Center but another doctor. She was really surprised because she hadn't had any problems and her calls are usually returned the same day but later in the afternoon. She stated that her cousin has seen my doctor for several years and very pleased with him and his staff.

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@SouthernBee 

You are a person deserving of Dignity, Courtesy, and Respect, as we all are. If you have to make a bit of trouble to be treated that way, so be it.   So glad you spoke up.  💙💙💙

[Mj12]

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@SouthernBee wrote:

@Bri369 : I just created account for the patient portal. Still no returned phone call🤷‍♀️😳.

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@SouthernBee  Give me their number. J/k but we may need to go to DEFCON 2. It's unacceptable.

[Bri369]

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@Mj12 wrote:

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@SouthernBee wrote:

@Bri369 : I just created account for the patient portal. Still no returned phone call🤷‍♀️😳.

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@SouthernBee  Give me their number. J/k but we may need to go to DEFCON 2. It's unacceptable.

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Uh oh.

High alert, high alert!

[Mj12]

🚨 

[Mj12]

How I spent my afternoon:

[SouthernBee]

@loveschocolate :I have been busy all day researching ophthalmologist in my area.