Community Chat

[I am still oxox]

I ordered a Bio Silk hair set on Jun 1 it shipped from LA to me in NY on Jun 3 supposedly delivered to my local PO on Jun 9. I contacted my mail carrier to check on the package and they could not find it. Emailed Customer Service yesterday and have not heard back. Right now I want a refund. 

[Love my grandkids]

@I am still oxox Try posting this on the Customer Care forum.

[D Kay]

I have seen this common thread of things being delivered to the post office and sitting there for days ( according to the tracking information).  I had 2 packages like that and I took the information to the post office.   They said that those tracking numbers were in a pallet of packages delivered to the post office but not the packages themselves. (??)  Strange thing though that they were delivered to my house the next day.  I have read other similar complaints.

[Pearlee]

This is why there IS a Customer Care forum.

[catmama]

I finally received my package of Wen hair products on 6/16.  It arrived at my local po on 6/8.  On the bottom of the box was a stamp "Reject" and then next to it a label titled 
"rerun".  Why it rejected I have no idea.  Address was correct.  

[I am still oxox]

@Pearlee 

Why are you always so snarky to me, lord you much be a really lovely person ITL

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@Pearlee wrote:
This is why there IS a Customer Care forum.

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[Pearlee]

@I am still xoxo

I commented on the content of your post You, on the other hand, attack me on a personal level often as you did here.
You are hardly the '"victim" .