PRIVATE ACCESS....watch out about the policy for returns

shell garden · ‎04-28-2015

I just turned on my computer and saw at the top of the home page, "Private Access: Deep Discounts for a limited time". So, I clicked on it to read further and they are saying we can save at least 50% off the comparable retail value on these limited quantity items. BUT.....and a BIG BUT.....

They have stated an "important note" at the bottom that states the QVC's return policy does NOT apply to the Private Access Deep Discounts and QVC will only accept defect or QVC error returns. And to call CS for such returns. It also states that the Return/Exchange information on the back of the packing slip that comes with orders does not apply with this Private Access items.

Whoa.....why restrictions on return policy for these specific items? Guess I won't be purchasing any of these.

Trinity11 · ‎11-16-2014

@shell garden wrote:
I just turned on my computer and saw at the top of the home page, "Private Access: Deep Discounts for a limited time". So, I clicked on it to read further and they are saying we can save at least 50% off the comparable retail value on these limited quantity items. BUT.....and a BIG BUT.....

They have stated an "important note" at the bottom that states the QVC's return policy does NOT apply to the Private Access Deep Discounts and QVC will only accept defect or QVC error returns. And to call CS for such returns. It also states that the Return/Exchange information on the back of the packing slip that comes with orders does not apply with this Private Access items.

Whoa.....why restrictions on return policy for these specific items? Guess I won't be purchasing any of these.

Did you notice they have an engagement ring they are selling? Now what happens if someone buys it and finds it not to their liking when they receive it? That would be a big purchase for it not to be returnable.

Good thread to remind posters to be aware of the return policy.

sparklestar · ‎03-09-2010

I know some online sites state the same thing. No returns on clearance and discounted items.

GCR18 · ‎07-03-2013

They are adding a little zulily. I looked at it, but didn't read the fine print. Good job Shell. I didn't see anything I liked. With no returns, not sure if I'll bother to look.

shell garden · ‎04-28-2015

@Trinity11...wow, You are right, Trinity. I'd be afraid to order it.

Imadickens · ‎06-15-2016

They must be some deep discounts to make anyone want to take a chance like that!😉

Never underestimate the power of kindness.

shell garden · ‎04-28-2015

@sparklestar wrote:
I know some online sites state the same thing. No returns on clearance and discounted items.

@sparklestar....Hi. That may be true, but the Q should not do this in order to move old merchandise.

shell garden · ‎04-28-2015

@GCR18 wrote:
They are adding a little zulily. I looked at it, but didn't read the fine print. Good job Shell. I didn't see anything I liked. With no returns, not sure if I'll bother to look.

@GCR18. Hi sweetie...you are so welcome. I just can't believe the Q is doing this. Wrong move, IMO.

shell garden · ‎04-28-2015

@Imadickens wrote:
They must be some deep discounts to make anyone want to take a chance like that!😉

@Imadickens...not ME, lol.

sparklestar · ‎03-09-2010

@shell garden wrote:

@sparklestar wrote:
I know some online sites state the same thing. No returns on clearance and discounted items.
@sparklestar....Hi. That may be true, but the Q should not do this in order to move old merchandise.

Hi @shell garden. Not saying they should or should not. Just saying I've seen the same thing on other sites and I'm guessing that is the reason. The offer is a discount to clear out old merchandise; the downside is they don't want it back.