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Respected Contributor
Posts: 3,208
Registered: ‎03-11-2010

Just a big heads up. Today I got an email supposedly from Amazon  entitled “service account notice alert”.  I opened it And it told me that there was a problem verifying my latest information and that all of my orders will be suspended pending verification of my account.  It wanted my name address social security number, etc. I opened my Amazon account to look and see if things I ordered today were suspended and they were not - they are on their way. That made me suspicious. So I called Amazon and they checked and said they never sent an email like that and they would never ask for any kind of information like that account numbers or Social Security numbers. It was fraudulent.

 

If you get an email like that, check it out for yourself and call amazon. Soooo many people are going to get s****ed if they are not careful😕

Honored Contributor
Posts: 12,295
Registered: ‎03-27-2010

Re: POTENTIAL FRAUD Be Careful

Thanks....no email will ever ask for a social security number....huge red flag.  Good that you investigated.

Honored Contributor
Posts: 18,557
Registered: ‎03-09-2010

Re: POTENTIAL FRAUD Be Careful

@bmorechick  Does Amazon have a fraud department so you can report this phishing e mail? Many companies do.

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Respected Contributor
Posts: 3,208
Registered: ‎03-11-2010

Re: POTENTIAL FRAUD Be Careful

[ Edited ]

@JustJazzmom wrote:

@bmorechick  Does Amazon have a fraud department so you can report this phishing e mail? Many companies do.


Yes. They sent me a link to forward it which I did. Then, I got a confirmation of receipt of that forwarded email.  Thanks for putting that out there...I forgot that part.

Respected Contributor
Posts: 4,077
Registered: ‎08-31-2019

Re: POTENTIAL FRAUD Be Careful

Interesting, I got a call from someone claiming to be from Amazon with questions about an order.  They said a charge had been placed on my card for an iTunes Gift Card for over $100. They then gave the item order number. There was no need for me to call them back, if I had, in fact, placed the order myself.  Of course, they knew I hadn't, so they hoped I'd call them back.  

 

I did check and there was no such order, and I already knew that Amazon will never call you, although you may get e-mails (from the fraud team) for suspicious activity.  I have. I reported it to Ammy.  The person I talked to said she had just had a similar call, but the charge was reported to be $700. She reinforced the obvious -- 'don't call them back.'

 

It's so frustrating that these scams escalate during the holiday season, when you are trying to find peace and joy.  It rather spoils a lot of the fun, to have to stay so hypervigilant to avoid trouble.   

Trusted Contributor
Posts: 1,919
Registered: ‎08-31-2010

Re: POTENTIAL FRAUD Be Careful


@BlueFinch wrote:

Interesting, I got a call from someone claiming to be from Amazon with questions about an order.  They said a charge had been placed on my card for an iTunes Gift Card for over $100. They then gave the item order number. There was no need for me to call them back, if I had, in fact, placed the order myself.  Of course, they knew I hadn't, so they hoped I'd call them back.  

 

I did check and there was no such order, and I already knew that Amazon will never call you, although you may get e-mails (from the fraud team) for suspicious activity.  I have. I reported it to Ammy.  The person I talked to said she had just had a similar call, but the charge was reported to be $700. She reinforced the obvious -- 'don't call them back.'

 

It's so frustrating that these scams escalate during the holiday season, when you are trying to find peace and joy.  It rather spoils a lot of the fun, to have to stay so hypervigilant to avoid trouble.   


Amazon does call.  Two weeks ago they called to ask about a charge, and it wasn't legit.  I checked the card and found a nearly $300 charge for some jewelry, and the tiny one for Amazon.  The issuer also asked about an Amtrak charge that, yes, was fraudulent.  Amazon saved the day, and the bank has been great about authorizing some pending charges on the old number.

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Trusted Contributor
Posts: 1,628
Registered: ‎03-09-2010

Re: POTENTIAL FRAUD Be Careful

@bmorechick   I'm in Maryland too!  I've gotten to the point that I don't reply to any emails...not even surveys from doctors's offices.  And, I don't answer the phone unless I recognize the number or they leave a message.

 

It's getting ridiculous!  And they've gotten very sophisticated.  It has not been unusual, in the past, for a credit card company to call to confirm a purchase.  Now, some of those are scams, and they are so realistic that people have been pulled in before they realized what has happened.

 

If somebody needs information from me, I call them back using the phone number I have on file for them, or the number on my credit card.

 

I got up the other morning, and there were about 9 scam calls on my phone already!

 

I understand NOMOROBO works.  But, you need to have your voice mail set up with your service provider.  I use my own personal voice mail because I don't trust anybody!

 

Not A THING we can do about any of it, and I'm irritated beyond belief today.  Thanks for letting me vent.  Smiley Happy

 

And, thanks for posting the information!

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Honored Contributor
Posts: 21,223
Registered: ‎10-04-2010

Re: POTENTIAL FRAUD Be Careful

You know, while some of us see through these frauds, some of us, have no idea this goes on.  I'm so thankful when I see what's going on out there, and someone takes the time to alert others about it.  Public Service Message.  Good job.

Valued Contributor
Posts: 739
Registered: ‎04-01-2016

Re: POTENTIAL FRAUD Be Careful

Wow!! I received an "Amazon" email that asked me to verify my shipping address and that my account was on hold until that was completed. Thankfully, I didn't on advice from my husband - he said they already have my shipping address when I completed the order. 

phew!

Honored Contributor
Posts: 17,528
Registered: ‎03-11-2010

Re: POTENTIAL FRAUD Be Careful


@OnlyShopsOnline wrote:

@bmorechick   I'm in Maryland too!  I've gotten to the point that I don't reply to any emails...not even surveys from doctors's offices.  And, I don't answer the phone unless I recognize the number or they leave a message.

 

It's getting ridiculous!  And they've gotten very sophisticated.  It has not been unusual, in the past, for a credit card company to call to confirm a purchase.  Now, some of those are scams, and they are so realistic that people have been pulled in before they realized what has happened.

 

If somebody needs information from me, I call them back using the phone number I have on file for them, or the number on my credit card.

 

I got up the other morning, and there were about 9 scam calls on my phone already!

 

I understand NOMOROBO works.  But, you need to have your voice mail set up with your service provider.  I use my own personal voice mail because I don't trust anybody!

 

Not A THING we can do about any of it, and I'm irritated beyond belief today.  Thanks for letting me vent.  Smiley Happy

 

And, thanks for posting the information!


letting you know that you can use NMRobo without yr phone/internet companies voice mail.  we just have an ansering machine 

 

you do need to activate it thru both websites