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Contributor
joco728
Posts: 52
Registered: ‎04-14-2013

Order Status

‎07-06-2022 09:47 PM

I placed two orders today and they are not showing up in my order status nor have I received my confirmation emails.  Has this happened to anyone else?

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Esteemed Contributor
kitcat51
Posts: 5,296
Registered: ‎09-15-2016

Re: Order Status

‎07-06-2022 10:08 PM

I didn't order anything today but it's happened to me before.

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Honored Contributor
SharkE
Posts: 39,161
Registered: ‎08-19-2010

Re: Order Status

‎07-06-2022 10:11 PM

might be in your 'junk' folder too.

 

check your 'order status'

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Honored Contributor
SharkE
Posts: 39,161
Registered: ‎08-19-2010

Re: Order Status

‎07-06-2022 10:12 PM

oops you did check your order status. maybe it will come sooner or later because they want their money 

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Honored Contributor
Kachina624
Posts: 78,204
Registered: ‎03-10-2010

Re: Order Status

‎07-06-2022 10:19 PM

@joco728   Happens frequently.  Don't place another order or you'll probably get twice the items.  Keep checking and if its not visible by morning, contact CS.

New Mexico☀️Land Of Enchantment
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Honored Contributor
chrystaltree
Posts: 32,624
Registered: ‎05-10-2010

Re: Order Status

‎07-07-2022 12:30 AM

Yes, it's the way they do it now.  Your order will show tomorrow, if it isn't already there..

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Contributor
joco728
Posts: 52
Registered: ‎04-14-2013

Re: Order Status

‎07-07-2022 05:21 AM

You're right.  It showed up today...it's as if they are taking away your chance to cancel.  I swore I was done with them last month when after I had placed an order I tried to cancel and it went into processing mode immediately.  After three days it was still in processing mode.  Now it's getting worse.  This will be my last order with them.  Ever since the merger, they don't seem to care about their customers anymore.  Very sad!

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