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09-24-2015 02:57 PM
I ordered the Cuddles fleece sweater on Sept 14 thinking I would have it this weekend for a trip I am taking. I checked the order status and it has been in Lancaster for 3 days. I talked to customer service and received no answers. I live in Pittsburgh so it shouldn't take that long . I wish I had a choice of how to send it and I would never choose USPS I would go with UPS.
09-24-2015 03:09 PM
I'm so sorry. I've orderd things for a trip that arrived late - one or two days after I left. It's very frustrating. There is something really weird going on with shipping. Everything is coming unusually late.
09-24-2015 03:15 PM
If it's imperative that I have something by a certain date, I'll pay extra for overnight or second day delivery.
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