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Occasional Contributor
Posts: 10
Registered: ‎06-14-2017

Online Ordering is not working

Anyone have any information when we can order on-line?  It asks for an option or color on every item I have tried to order. I have tried to put all kinds of different products in my cart and get the same red exclamation point error. 

Honored Contributor
Posts: 18,339
Registered: ‎07-26-2014

Re: Online Ordering is not working

Use another browser

 

Restart your device

 

Phone your order in.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

Re: Online Ordering is not working

@Halemme 

 

After reading this post, I was able to put several items in my cart with no problem.

 

Maybe it's a problem with your device?

You never know how strong you are until being strong is the only choice you have.
Respected Contributor
Posts: 4,582
Registered: ‎09-15-2016

Re: Online Ordering is not working

I can't get checked out...will not accept my password.

Contributor
Posts: 31
Registered: ‎03-11-2010

Re: Online Ordering is not working

Had a problem yesterday. It asked for a color, but would not accept any choice. I left and came back later and it worked. Do I know what you mean.

Honored Contributor
Posts: 12,854
Registered: ‎11-16-2014

Re: Online Ordering is not working

My orders did not go through for up to ten minutes yesterday after placing them. None of my orders can be tracked both yesterday and today. Definitely something is off...

Honored Contributor
Posts: 32,685
Registered: ‎03-10-2010

Re: Online Ordering is not working

I just placed an order.  Went fine. 

Occasional Contributor
Posts: 10
Registered: ‎06-14-2017

Re: Online Ordering is not working

Thanks for answering. I can put anything in my cart that doesn't require a color or size, otherwise nope. 

Honored Contributor
Posts: 19,658
Registered: ‎03-09-2010

Re: Online Ordering is not working

@Halemme 

 

I put 4 items in my cart after choosing a color on each one and it works for me.

 

Maybe you should clear your cookies and restart your device,

You never know how strong you are until being strong is the only choice you have.
Trusted Contributor
Posts: 1,779
Registered: ‎08-04-2013

Re: Online Ordering is not working

@Halemme 

Unfortunately I have had no problem ordering online.Smiley Happy