Community Chat

[Kachina624]

We have a Walgreens practically on every corner, within sight of each other.  However I rarely go there and will only cross their doorstep if there's no alternative.  I determined years ago they are a bunch of crooks.

[Spurt]

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@northiie57 wrote:

Mind you I love the staff at our local Walgreen pharmacy but I wish corporate would step up and fix issues.  The poor staff is overworked and never enough staff ever.  If you have a question about your prescription like PRICE it never shows up correct on their website, which they really need to update or upgrade.  This local Walgreens has NO drive thru! makes it difficult for folks with mobility issues.  The store is sqwished between other stores and the pharmacy is like 2 football fields at the back of the store.  If you try calling you get the robot lady that takes forever to get to a live person, takes over 45 mins to speak to anyone! (as they are understaffed)  They do have a curbside pick up, but ONLY for non-prescription items.  I found out today as I spoke to corp that they can mail your prescription and you can get it within 5 days at no charge.  I have to go that route now but if I need a prescription right away, I cannot.  Thank you all for the vent!   just frustrated.  Wish I could use another pharmacy but like I said the staff is wonderful and the closest different pharmacy is out of my range.

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@northiie57 

I have so much trouble with my mail (missing mail, missing packages, I get my neighbor's mail etc ) so I would NEVER trust having my prescriptions mailed....I even have lousy service with UPS and Fed Ex too....but  its easy access to go in to pick prescriptions up, or we can use the drive thru too.....we miss the lady that used to run the pharmacy she was top knotch but not too many problems with the current staff....100% better than CVS......

[Shelbella262]

Walgreens has a definate problem with in store pricing.  They have sale flags on items but when you get to the counter most of the time the sale price is not in their register system or they say that that particular item isn't on sale.  It's too hard to purhase from them when you cant trust the sale pricing on the shelf.  You have to watch closely what price is being rung up in the register. 

[Spurt]

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@Kachina624 wrote:

We have a Walgreens practically on every corner, within sight of each other.  However I rarely go there and will only cross their doorstep if there's no alternative.  I determined years ago they are a bunch of crooks.

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@Kachina624 

Yep, same here, around my part of town you can throw a rock from one Walgreens and hit another...they are so close together...But Ill tell you one thing they are so much better than their competition---if you look up with the word INCOMPETANCE in the dictionary you will find the name---CVS!!!! its like the 3 stooges run their Pharmacy---so many mistakes and errors----its a good thing one of my friends looked at the container before she took one of her meds---they had her name on the bag and side effects warning stapled to the top, but inside it was someone else's prescription!!! One time I had to go back 4 times on one of mine before they got the MG and quantity right----Another time I had 2 prescriptions but they forgot to get approval on both---had to go back again!!!!  Always a hassle every single time!!! Thats why I had enough and switched even though my insurance was better with them---but you get what you pay for....And their store is dirty too!!!! 

[Kachina624]

@Spurt   @Shelbella262    I remember years ago when the Texas Attorney General sued Walgreens for their bait and switch schemes.  They would advertise a product at a good price usually in the Sunday newspaper, but no matter how early you got there, it was not available.  There would, however, be a similar product at a much higher price prominently displayed.  Sounds like they're still playing pricing games.