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11-06-2016 09:23 AM
I would like to share my personal experience with an Office Depot/Office Max warranty. AWESOME! I purchased a new chair for my home office a year ago. I also bought the 2-year warranty.
It is a Serta chair and was very comfortable until about 2-3 weeks ago when I began having neck pain. On inspecting the chair, it seems the seat pan (cushion) has broken down quite a bit. The fabric (faux leather) started cracking badly. Because of that, I was able to file a claim on the warrantly.
I filed the claim on-line Saturday evening and offered to send a photo if needed. Within an hour, I received an email with a e-card for the full purchase price of the chair! Wow! Just Wow!
11-06-2016 09:30 AM
@MamaWick, the same thing happened to me many years ago and I could tell your same story.
I was happy the way it turned out.
I wish office desk chairs were made better quality. I have been through so many of them as they don't last. They look like they would last in the store, but they don't.
I'm not a big person either so I shouldn't have a problem with a chair's longevity.
11-06-2016 10:41 AM
11-06-2016 06:28 PM
It would never even occur to me to buy a warranty on a chair. Good thing the OP did, but a chair should certainly last longer than a year.
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