Community Chat

[Shanus]

No matter how many of us write about high shipping costs, no variety in programming, hosts without manners or professional skills, no one is listening.

Just for the heck of it, I looked back at beauty threads and fashion threads over the last few months. They're almost as repetitive as QVC's programming.

Nothing is being accomplished by our pointing out the obvious. It's clear that with all the complaining and unhappiness, enough merchandise is purchased so the Q is willing to sit just below the profit line instead of crossing over from red to black. Makes no sense to me, but very little about how things operate in this company makes sense to me. 

[SurferWife]

They are certainly ignoring our requests for free shipping events. It must be too profitable for them to give us a shipping break every now and then. I know for sure that they make $$ off of shipping to HI & AK. It never costs me the amount of money to ship something home to Texas as it does to order something from QVC. Crazy...

P.S. I know easy pay is attractive to many shoppers but I could care less about it! If I can't afford an item on one payment, I don't need it!

[HappyDaze]

The only thing that matters to QVC is $$ so the only way to get through to them is by not spending your money with them.  Until sales start to drop, they will have no incentive to do anything different.I rarely make any purchase from QVC because of their lack of coupon codes and "deals" (and no, easy pay is not a deal!). So many other sites offer coupon codes and much better deals- no reason for me to spend my hard earned money with QVC since it is obvious they don't care about my business. 

Regarding hosts and supposed manners and professional skills- for every person that dislikes someone, others love that person so the only way hosts will change is if their sales drop. As long as they are meeting their sales goals, there won't be any changes there. You can't please everyone all the time.

[bonnielu]

They are associated in some way with Zulily.  If you buy an item and pay shipping.. and then buy other items the same day... shipping is free.  Sometimes it extends to the weekend. 

I am thinking that the Q has partnered with USPS (postal service) and UPS and there is some kind of deal for shipping.  Something is keeping QVC from offering shipping free and that could be it.  These companies need to make a profit.  With the Internet in full swing people are not buying stamps to send letters the way they used to.  Just a guess. 

I believe QVC could offer a shopping cart of some sort with like items being shipped with a 'deal' price. 

As for the hosts and vendors.. I don't watch much anymore. 

[blackhole99]

There are other shopping channels who have easy pay with good products and hosts who are not as annoying. S&H and returns is a costly affair with all of them though, so I'm shopping locally and online where there is free S&H and returns.

[Kachina624]

They get in a dither because the bottom line isn't what they want.  They have some excellent ideas right here at their fingertips but apparently nobody bothers to look at it.  Do you suppose they ever wonder what's said here? I doubt it.  The MBAs think we're a bunch if airhead housewives. 

[makena]

If you think about it, the complaints here on this board don't amount to a hill of beans. Just a grain of sand in the desert compared to those that are viewing and buying.   

[Marp]

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@makena wrote:

If you think about it, the complaints here on this board don't amount to a hill of beans. Just a grain of sand in the desert compared to those that are viewing and buying.   

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Yep, even if all 2,380 currently online complained it wouldn't raise an eyebrow.

[mistriTsquirrel]

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@Marp wrote:

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@makena wrote:

If you think about it, the complaints here on this board don't amount to a hill of beans. Just a grain of sand in the desert compared to those that are viewing and buying.   

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Yep, even if all 2,380 currently online complained it wouldn't raise an eyebrow.

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What if we all did it at once?

[Tissyanne]

Not very long ago all I read were comments wanting more easy pay. We see offers almost daily now. So the shift is now on shipping.