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Respected Contributor
Posts: 4,838
Registered: ‎07-24-2013

Re: Not pleased with Macy's Customer Service

[ Edited ]

@colliegirls wrote:

I take all my watches (I have many from different stores or websites) to my local jeweler for new batteries.  No reason to send it anywhere for something that easy to change.


 

the two jewelers here are independent and only service the watches they sell and only change the batteries for those watches

 

 

Esteemed Contributor
Posts: 7,970
Registered: ‎05-13-2012

Re: Not pleased with Macy's Customer Service


@ashleigh dupray wrote:

@colliegirls wrote:

I take all my watches (I have many from different stores or websites) to my local jeweler for new batteries.  No reason to send it anywhere for something that easy to change.


 

the two jewelers here are independent and only service the watches they sell and only change the batteries for those watches

 

 


The one I use is an independent and small store also.  One time I had to run into a small  jewelry store while traveling out of state after my watch had stopped. No problem, they changed the battery in less that 5 minutes. It is unfortunate that your two stores are so uncooperative, almost all the stores around us will do it and advertise watch batteries.