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Frequent Contributor
Posts: 148
Registered: ‎10-31-2022

I treated myself to a new smart TV!  I decided to set it up today thinking it would be easy.  So six hours later I finally gave up and will wait until tomorrow to continue.  Maybe it's just me but you have to have a degree in computer science to do anything regarding electronics.  Frustrated doesn't even cover how I feel!

Honored Contributor
Posts: 21,139
Registered: ‎07-26-2014

@sheetsheba  If you do not understand the user manual, call CR.  Tell them to provide "baby steps" (non-techy) instructions & to stay on the phone w/you till YOU are satisfied.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Honored Contributor
Posts: 25,388
Registered: ‎03-16-2010

@sheetsheba 

 

Why don't you just use it in non-smart mode till you get a better feel for the tv and have had time to browse the settings?  I always find it easier to set it after I've familiarized myself with the tv.  And just take it one step at a time.  You'll get there.  ALSO, I find it easier to figure out tech by looking the answer up online OR using the pdf of the manual so you can do a seach for a keyword.  SO much easier.  Good luck!

Honored Contributor
Posts: 43,266
Registered: ‎03-09-2010

this is why i have kids!

i let them handle all of the "technology" in the house. LOL

i will  admit though, i have learned a thing or two.

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"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Esteemed Contributor
Posts: 5,002
Registered: ‎02-16-2019

I usually try to find a youtube video that shows how to do things.  Maybe search on youtube with the model number and how to setup.

Esteemed Contributor
Posts: 6,392
Registered: ‎02-05-2011

This is why I keep putting off buying a new TV!

Honored Contributor
Posts: 8,751
Registered: ‎01-27-2014

This is a legitimate issue that most folks have. That's why I LOVE Amazon Fire TVs....and, better yet, Best Buy's Insignia TVs, which are loaded with Amazon Fire. They are, by far, the easiest to set up!....and then manage from that point on. Trust me. I speak with much experience about this. The quality is absolutely superb, too, and get this....the price is typically much lower for most sizes and versions. 

Esteemed Contributor
Posts: 6,218
Registered: ‎03-10-2010

@sheetsheba 


@sheetsheba wrote:

I treated myself to a new smart TV!  I decided to set it up today thinking it would be easy.  So six hours later I finally gave up and will wait until tomorrow to continue.  Maybe it's just me but you have to have a degree in computer science to do anything regarding electronics.  Frustrated doesn't even cover how I feel!


When I got mine, Best Buy delivered it and set it up for me. All this tech stuff can be very frustrating if you are of a certain age.

Why did you not let the company or store set it up?

Respected Contributor
Posts: 4,586
Registered: ‎01-13-2012

I am old and old school and prefer an ON and OFF button!!!  

Esteemed Contributor
Posts: 5,713
Registered: ‎10-11-2017

My sister just got one when she cut the cable.We couldn't even figure out how to plug the power cord into the TV. It's very well hidden. No instructions included. Called CS and they never called back. She finally found where to plug it in by turning it pretty much upside down. She's thrilled by the money she's saving watching Tubi and Pluto and not having to pay for the cable.