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Esteemed Contributor
ccassaday
Posts: 6,644
Registered: ‎10-21-2010

Need help with qvc website

‎10-17-2015 09:29 PM

I am trying to order something from my iPhone. It is blank on the right side and it won't let me make a color selection. Can someone help me.
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Honored Contributor
dooBdoo
Posts: 17,512
Registered: ‎06-27-2010

Re: Need help with qvc website

‎10-17-2015 10:44 PM

@ccassaday wrote:
I am trying to order something from my iPhone. It is blank on the right side and it won't let me make a color selection. Can someone help me.

 

 

@ccassaday, Are you using the QVC app or are you using the Safari browser to access the site?  It would help to have more details.

 

In either case, try logging out of the QVC site, close all apps running in background (double tap the home button and "swipe" all the apps to close them), clear cookies/data/history (in Settings, Safari, "Clear History and Website Data).  Be sure you have the most recent software (latest app, and current iOS).

 

hth!Smiley

 

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova
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