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Regular Contributor
Squirt60
Posts: 151
Registered: ‎10-03-2013

Need help with a refund please

‎02-27-2019 06:37 AM

I am waiting for three refunds for 2 items I returned and one that I did not receive at all. The refunds were processed last week but as of today they still haven't shown up on my Q Card. Does it normally take this long? I thought you would see a credit on your card within 3 days. 

Thank you.

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Honored Contributor
CalminHeart
Posts: 12,295
Registered: ‎03-09-2010

Re: Need help with a refund please

[ Edited ]

‎02-27-2019 06:49 AM - edited ‎02-27-2019 06:49 AM

I find it takes 3-5 business days for a refund to show up on the Q Card.  You might want to post your concern in the Customer Care forum if you don't see it in your account soon.

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Esteemed Contributor
qvcaddition
Posts: 5,979
Registered: ‎03-10-2010

Re: Need help with a refund please

‎02-28-2019 10:35 AM

@Squirt60 

@Squirt60 wrote:

I am waiting for three refunds for 2 items I returned and one that I did not receive at all. The refunds were processed last week but as of today they still haven't shown up on my Q Card. Does it normally take this long? I thought you would see a credit on your card within 3 days. 

Thank you.

Sometime it takes almost a week after they send you an email telling you you have a refund, but you have to keep on them.  The Q is quick to chargs, but not to refund.

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