Community Chat

[QVCkitty1]

Well , I just tried to order from Coldwater Creek and it would not take my free shipping code. Unfortunately, when it said the code above, what that meant was a code in the portion I blacked out. I mean the code I used was above the instructions, just not far enough above. Maybe next time I won't be so quick to black out my info. There shipping is high so I'm going to pass, but I could  kick myself, even though it was an honest mistake. 😟

[Janey2]

Call customer service.

[Ronettes]

Oh PLEASE look up Coldwater Creek's feedback online -

I wouldn't order from CC again ever, I had a horrible experience with them.

I've written before about this, I ordered a floral sweatshirt, took forever to receive it, and they sent a pair of shoes!

I mailed them back to CC, took MONTHS to receive my refund after dozens of phone calls.

Then a few months later, the shoes were sent back to me!

Have no idea why, I gave them away, I wasn't going to call CC again.

Be very careful ordering from them, and their shipping charges are outrageous.  They were sold to a foreign corporation, and are not the same wonderful company!

Just my experience.

[FLtricia]

QVCkitty1,

If I want something from Coldwater Creek I put it in my cart but don't check out.  Most of the time I receive an e-mail within a couple of days offering me 15% off, and if I ignore that I often get another message offering 15% off and free shipping.  I agree, the shipping charges there are really high.  The first time this happened I was pleasantly surprised, then decided to give it another try. LOL.

[Spacrazy]

@FLtricia   Thanks, I'll give it a try.

[QVCkitty1]

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@Janey2 wrote:

Call customer service.

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@Janey2 , I did, that's how I know I used the wrong code.

[Winkk]

I had a bad experience with them and won't order anything.  I was scammed.  Went to purchase my item and got a confirmation email from Temu.  Never got the item even though tracking showed it was delivered.  

Contacted my credit card company but it was too late.  Fortunately it was not an expensive item.

[Stray]

I loved the original CC & I just weakened to buy a Christmas themed blouse as we are going on a Christmas River Boat tour to Amsterdam & Belgium. Their quality is nice as it was before but shipping is high as I think they are in China. CC prices were always high. It took a while to get here but not unreasonable but I ordered early. They have sales but I still think their prices are too high.

[kaydee50]

I liked them better when they had stores and really good sales.  Now, too expensive and the s/h is ridiculous.  Too bad because I do like some of their items but not enough to pay for them--LOL!!