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Trusted Contributor
Posts: 1,628
Registered: ‎03-09-2010

If a retailer doesn't require a signature from you, when a package is delivered, they are responsible for sending out a replacement item.  The burden of proof is on them.

"I've been here since October 2006. Wow!"
Trusted Contributor
Posts: 1,787
Registered: ‎03-09-2010

The problem is solved.   I received my item.   Thanks for all the replies Smiley Happy