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Honored Contributor
Posts: 11,387
Registered: ‎02-07-2011

I'm returning a pair of shoes.  In the enclosed packing slips it says "send it back to us for free" via UPS.  Didn't realize Macy's offered free returns.  

Honored Contributor
Posts: 13,364
Registered: ‎03-09-2010

Star Reward members get free returns.  Those who are not have to pay. $9.99.

"Live frugally, but love extravagantly."
Respected Contributor
Posts: 4,962
Registered: ‎02-16-2019

I have 3 local Macys so I return my returns to the store but I was thinking it may have to do with your star rewards level.  I get anything free shipping and I don't think I spend that much money.  Its a good deal.

Honored Contributor
Posts: 11,387
Registered: ‎02-07-2011

@spumoni99   I do the same since Macy's is a 15 minute walk from me.  As a Star member I always get free shipping just didn't realize returns were also free since I've never used that perk.  

Respected Contributor
Posts: 4,962
Registered: ‎02-16-2019

I didn't realize either.


@kaydee50 wrote:

@spumoni99   I do the same since Macy's is a 15 minute walk from me.  As a Star member I always get free shipping just didn't realize returns were also free since I've never used that perk.  

 

 

Respected Contributor
Posts: 3,669
Registered: ‎10-09-2023

Good info to know. I rarely order from macys.

Honored Contributor
Posts: 18,638
Registered: ‎03-09-2010

I have used that service. Have been a Macys customer/card holder for nearly 40 years and have always done very well by them.