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Esteemed Contributor
grandma r
Posts: 5,083
Registered: ‎10-26-2010

Lost Package

‎07-14-2020 09:27 PM

Moderators, I would appreciate your help.  I ordered 3 items, all clothing, on the same day.  2 have been received, in separate packages; the 3rd has been listed at the post office in Bridgewater, NJ since June 2.  Except, the pist office can't find it.  

So many orders seem to be sprouting legs and disappearing.  If you can send a replacement, I would greatly appreciate it.  If not, please issue a refund.

Thank you.

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Honored Contributor
Love my grandkids
Posts: 15,219
Registered: ‎11-24-2013

Re: Lost Package

‎07-14-2020 09:32 PM

@grandma r Your post belongs on the Customer Care forum which the Mods do read and respond to.

 

Also, send an email to:

 

QVCSocialTeam@qvc.com

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New Contributor
griffen
Posts: 2
Registered: ‎05-19-2016

Re: Lost Package

‎07-14-2020 09:42 PM

I have had packages that have lost tracking & did not arrive . Call customer service & they will help you. 
Several of my packages start in Ohio ,go to New Jersey back to Ohio5-7 days before they go back to Ohio & most make it to Michiganaddress 10-14 days! Crazy rotes ! No wonder they get lost!

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