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01-03-2018 04:02 PM
Re a smell in the plastic. Several years ago I received a set that wreaked, kind of like bugspray. I washed them, still smelled. I sent them back, ordered another set in a different color and it was just fine.
Oh wow, that's a drag. Weird how a different color varies. But now that you mentioned that, since they've had black in some sets I've gotten a couple of sets in black and I notice a very slight difference in the black ones (well, the seals are black - vessels are clear). But they still seem to work as well, so that's good. I love black and the black ones are sparkly. I like! I have a lot of red and those have always been excellent.
When they very first had colors they didn't have red and I got the first colored set in the old 'tangerine'. I still use those a ton. I also have two different shades of purple and those have been very good also.
The company did originate in South Korea. I have many of those, a lot of the Chinese ones now, and some that were made in Vietnam.
01-03-2018 04:15 PM
I totally agree with everyone. Sometimes I have a problem with the tabs snapping to close and these are items that I have for awhile. I must say however QVC customer service was very helpful. I had one item for almost two years and did not have the receipt. QVC found the receipt for me emailed it to me. I printed it out and sent the damaged cover to Lock and Lock and it was replaced. It does have a lifetime guarantee but you must show proof of purchase and return what needs to be replaced to them.
01-04-2018 09:09 AM
Can't get past the smell of the plastic on lnl and they make my food smell as well
@Stray, I've heard several types of criticism about L&L, but this is a new one to me. I've been using the stuff for years (new ones and old ones) and have never even gotten a whiff any plastic-y smell.
@suzyQ3- I have no problem with the mechanisms but mine do smell. I wouldn't describe it as a plastic smell but a chemical smell. I can't get rid of it no matter how many washings, vinegar etc. I don't use them for food any longer but they are handy for storage of different items. I'll stick to glass.
01-04-2018 01:08 PM
01-04-2018 01:17 PM
Thanks to these wonderful boards I once was given the following info:
If you can't use your lock n lock, because of broken lid clasps (or other reasons),
here is the contact info:
Lock & Lock CO., LTD
1137 E. 1st St.
Los Angeles, CA 90033
Hours of Operation; Monday to Friday; 10am to 5pm PST
I have phoned them several times with broken lids and they cheerfully replaced each one. Didn't need qvc order# or anything else - just the # on the bottom of container. I usually receive the replacement in 2-4 weeks.
@diku MANY THANKS... very helpful. I have a number of sets, most of them older and still going strong, but I do have 2 lids that need replacing.
01-05-2018 08:02 PM
I have to agree with the opinion that L & L were of better quality
in the past. I have several that I use every day that store coffee,
and they are still in great shape. My more recent purchases
have been ok, but they are not as sturdy.
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