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03-30-2017 05:01 PM
I have noticed the last week or so that the feedback I have left on different items has shown up under someone else's name. Has anyone noticed this?? I mentioned it during a live chat with a QVC Rep & they seemed not to care & told me to get a different sign in name. I just think it's strange that my 5 star ratings are under someone else's name & my name might show a 3 star rating that I didn't write.
03-30-2017 05:04 PM
That really is weird. I thought mine was weird.
For a few years now, when I leave a review on a product, I see my ID right there on the page as I'm typing it (it's Chickenbutt), but when it is posted it is changed to 'Anonymous'. I figured it was probably not worth trying to find out why, so I never said anything.
To have another name show up is kind of concerning, though, and I would contact customer service to see if there is a glitch that they need to fix.
03-30-2017 05:36 PM
I think they need a new computer tech - yet another problem!
03-30-2017 05:51 PM
Sounds like a computer glitch. Not exactly the end of the world.
03-30-2017 06:11 PM - edited 03-30-2017 06:19 PM
I was reading reviews one day and a person had two reviews for the same item using the exact same nickname. I checked and double checked. Also, the reviews were different. Their system is glitchy and if you can't remember if you did a review and then try to do one and it lets you that's what happens. The review that you already did is supposed to be there and prevent you!
03-30-2017 06:21 PM
@chrystaltree wrote:Sounds like a computer glitch. Not exactly the end of the world.
Qvc is not supposed to have computer glitches. A person could buy something and someone else get billed for it. But just a computer glitch not exactly the end of the world.
03-30-2017 08:30 PM - edited 03-30-2017 08:31 PM
@hoosieroriginal wrote:I think they need a new computer tech - yet another problem!
I think they need a new computer system. There are too many weird things happening to too many people.
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