Community Chat

[CouponQueen]

HAMPTON, Ga. - A Hampton woman says a manager at the Kroger store near her home refused to take her clippings, raising the question how many coupons are too many.

Khadijah Herring says she got hooked on clipping coupons after watching one of those TV shows about it. But one grocery store says there is a limit when it comes to how you use those coupons.

At least once a week Khadijah Herring clips coupons with her children. She says she was using some of those coupons last Friday morning at a Kroger near her home where she says the manager refused her clippings at checkout.

"He walks up to me and his only words are I'm not taking those," said shopper Khadijah Herring.

Herring asked him why an she says the manager replied, "because you're a habitual coupon user."

Herring says she was trying to buy among other items 20 body washes. She says with a family of 10 she relies heavily on the coupons to make ends meet.

"Everything I have I have a coupon for. I shop not without a coupon," said Herring.

A representative for Kroger says he can't comment about the case of Khadijah Herring because an internal investigation is ongoing. He does say the use of coupons however does have its limitations.

Kroger says "there is not a limit on the number of coupons per transaction, however Kroger does limit one coupon per item and reserves the right to limit quantities."

"I think there should be a limit maybe no more than five or so and what does that do for other shoppers it leaves some on the shelves for those who don't use coupons," said Herring.

Representatives from Kroger also encourage coupon clippers to call their store ahead of time if they intend to make a coupon run for a lot of items at one time.

"You know what, I've had that relationship with a lot of other stores but this one told me they do not do that. Their policy was not to do that."

The Kroger representative says the store in question "does" work with coupon clippers to make sure they and all the other customers get their needs met.

Herring says she'll continue clipping coupons and start shopping at another Kroger.