Reply
Honored Contributor
Posts: 17,320
Registered: ‎03-10-2010

This has happened to me before, i order some  incontience ,under wear they were opened ,4 taken out  this was for sure done at packing center.

When you lose some one you L~O~V~E, that Memory of them, becomes a TREASURE.
Respected Contributor
Posts: 3,209
Registered: ‎08-01-2019

Wow - that's really bad. 

Honored Contributor
Posts: 25,226
Registered: ‎10-03-2011

Contact Amazon CS.  They'll send you a free replacement. 

Esteemed Contributor
Posts: 5,234
Registered: ‎10-11-2017

Best be calling to complain and get a refund.

Honored Contributor
Posts: 19,814
Registered: ‎07-26-2014

After getting my refund, I would never reorder from Amazon again.

"Never argue with a fool. Onlookers may not be able to tell the difference."


220-AuCC-US-CRM-Header-Update.gif

Honored Contributor
Posts: 35,686
Registered: ‎03-10-2010

@Mz iMac wrote:

After getting my refund, I would never reorder from Amazon again.


@Mz iMac Really?  Why do that to yourself.  You'll be down to nothing pretty soon if a single mistake cuts out a retailer.  

Respected Contributor
Posts: 4,840
Registered: ‎03-11-2010

@Sooner wrote:

@Mz iMac wrote:

After getting my refund, I would never reorder from Amazon again.


@Mz iMac Really?  Why do that to yourself.  You'll be down to nothing pretty soon if a single mistake cuts out a retailer.  


It's not a mistake, it's stealing. Taking items from a customer's order is stealing.

Honored Contributor
Posts: 25,226
Registered: ‎10-03-2011

Re: Items from amazon

[ Edited ]

Wow, some real over reactions here.  Why is theft the immediate assumption and accusation? Things happen.  Nobody knows exactly what occurred here, if there was actual theft or if the package got caught on something, got ripped open, and some pads fell out, or if it was a return and accidentally got put back on a shelf, etc. Unfortunately, packers aren't paid to think. That would require stopping the process and waiting for another item to be retrieved. It's all about getting things packed and out the door, to meet Amazon's delivery promise.  I've had mistakes happen with some orders when there has been confusion between an item description and what the item number really goes with in the warehouse.  A simple communication with Amazon CS will fix it without anyone needing to be spiteful. Amazon is very good about rectifying mistakes. 

Trusted Contributor
Posts: 1,860
Registered: ‎05-20-2023

Re: Items from amazon

[ Edited ]

I have to say, I wear the incontinence underwear at night for possible leaks and I always order them from Amazon.

 

Never have I been shortchanged by some being removed from the package.

 

BTW, if the package had been opened and taped back shut, Amazon will send you a replacement package.

Honored Contributor
Posts: 16,495
Registered: ‎03-09-2010

@Sooner I agree -  even if the theft happened in a local store, it seems like a huge overreaction. Unless OP is now going to shop only in local stores where she can inspect each package for herself before paying, and I'm close to certain that's not going to be her future shopping habit.