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Super Contributor
Posts: 5,837
Registered: ‎03-01-2013

Re: Issue with not receiving an order

I order from this vendor all the time. Never had a problem....to lose a good customer over a $50 order when I spend 10 times that often....is their loss.....I am so ticked off!
Honored Contributor
Posts: 16,862
Registered: ‎01-02-2011

Re: Issue with not receiving an order

Gazelle, did you speak to a supervisor?
Honored Contributor
Posts: 16,862
Registered: ‎01-02-2011

Re: Issue with not receiving an order

Gazelle, you still here? I had my knee done last week. YAY.
Super Contributor
Posts: 5,837
Registered: ‎03-01-2013

Re: Issue with not receiving an order

On 9/24/2014 tansy said: Gazelle, you still here? I had my knee done last week. YAY.

Yes Tansy, I am here. How are you doing? Where did you have your knee done? I hope you are resting comfortably.... oh that PT is so hard in the beginning.....{#emotions_dlg.ohmy}Remember::::: Rest Ice and pain meds! Lots of ice! Do Not overdo exercise or anything at this point in time no matter what that PT person says! It just sets you back.... Those poor tissues need to rest!

I am getting ready for my hip replacement September 30th at Valley Medical Joint center. Do not know the time yet.. find out any day now. Wishing you a smooth uneventful recovery... take care of yourself and be sure to feed your body really healthy foods-- a protein shake every day would be a very good addition for that healing going on in your body. Smile

Respected Contributor
Posts: 2,320
Registered: ‎10-21-2010

Re: Issue with not receiving an order

I bought a necklace from Shop HQ around 7/23..it shipped on 7/25..I followed tracking and it just stopped...I contacted CS and they told me sometimes the package is delivered but somehow is bypassed the scanner and not logged.

The package stopped at a PO about 50 miles North of me..she told me on 8/5 if nothing then contact them for replacement or refund..

So on that date I log on to my account to send an email and get the tracking number and low and behold it is out for delivery that day by my Postal Carrier. I think it must of fell or stuck to something..but I did receive it a couple weeks late!

I am not a fan of the original shipping company handing over to your local USPS for delivery..the stuck a fancy dress that was in a nice flat bag..folder long wise..they just balled it up and stuck it in my mail box with some of the bag hanging out..needless to say the zipper would not work correctly and some of the beading was coming off..back it went not for that money!

Super Contributor
Posts: 5,837
Registered: ‎03-01-2013

Re: Issue with not receiving an order

On 9/24/2014 CouponQueen said:

I bought a necklace from Shop HQ around 7/23..it shipped on 7/25..I followed tracking and it just stopped...I contacted CS and they told me sometimes the package is delivered but somehow is bypassed the scanner and not logged.

The package stopped at a PO about 50 miles North of me..she told me on 8/5 if nothing then contact them for replacement or refund..

So on that date I log on to my account to send an email and get the tracking number and low and behold it is out for delivery that day by my Postal Carrier. I think it must of fell or stuck to something..but I did receive it a couple weeks late!

I am not a fan of the original shipping company handing over to your local USPS for delivery.

I agree! UPS started out as the delivery company and then leaves it at the USPS??? WHY? Then it sits there for days..... and now my package is just missing.... If UPS had just delivered it to me I would have it.

Honored Contributor
Posts: 16,862
Registered: ‎01-02-2011

Re: Issue with not receiving an order

On 9/24/2014 gazelle77 said:
On 9/24/2014 tansy said: Gazelle, you still here? I had my knee done last week. YAY.

Yes Tansy, I am here. How are you doing? Where did you have your knee done? I hope you are resting comfortably.... oh that PT is so hard in the beginning.....{#emotions_dlg.ohmy}Remember::::: Rest Ice and pain meds! Lots of ice! Do Not overdo exercise or anything at this point in time no matter what that PT person says! It just sets you back.... Those poor tissues need to rest!

I am getting ready for my hip replacement September 30th at Valley Medical Joint center. Do not know the time yet.. find out any day now. Wishing you a smooth uneventful recovery... take care of yourself and be sure to feed your body really healthy foods-- a protein shake every day would be a very good addition for that healing going on in your body. Smile

So far this one is going MUCH better than my other one. There was a new technique with a nerve block. Mine was at Evergreen. I keep dozing off. Staples out tomorrow. I will be curious how your hip goes.
Super Contributor
Posts: 5,837
Registered: ‎03-01-2013

Re: Issue with not receiving an order

On 9/24/2014 tansy said:
On 9/24/2014 gazelle77 said:
On 9/24/2014 tansy said: Gazelle, you still here? I had my knee done last week. YAY.

Yes Tansy, I am here. How are you doing? Where did you have your knee done? I hope you are resting comfortably.... oh that PT is so hard in the beginning.....{#emotions_dlg.ohmy}Remember::::: Rest Ice and pain meds! Lots of ice! Do Not overdo exercise or anything at this point in time no matter what that PT person says! It just sets you back.... Those poor tissues need to rest!

I am getting ready for my hip replacement September 30th at Valley Medical Joint center. Do not know the time yet.. find out any day now. Wishing you a smooth uneventful recovery... take care of yourself and be sure to feed your body really healthy foods-- a protein shake every day would be a very good addition for that healing going on in your body. Smile

So far this one is going MUCH better than my other one. There was a new technique with a nerve block. Mine was at Evergreen. I keep dozing off. Staples out tomorrow. I will be curious how your hip goes.
That nerve block was a blessing when I had the knees done! With my hip NO UGLY STAPLES! Just tape. I am glad as the staples left my knees with two ugly scars. Have a nice rest now! Smiley Happy
Honored Contributor
Posts: 11,126
Registered: ‎06-20-2010

Re: Issue with not receiving an order

Tansy, I didn't know you had your knee done. Hope you feel better soon.

Gazelle, good luck with your hip.

Honored Contributor
Posts: 16,862
Registered: ‎01-02-2011

Re: Issue with not receiving an order

On 9/24/2014 brii said:

Tansy, I didn't know you had your knee done. Hope you feel better soon.

Gazelle, good luck with your hip.

Yes, on 9/15. So glad to have this one done, too. I'll be happier in a few weeks--lol. Don't want to hijack this thread.