Community Chat

[Cakers3]

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@Katrinka23 wrote:

I'm quoting from my tracking history "We're sorry this package has experienced a Sortation delay.  The package has been rerouted to the correct destination."

They just make up words!

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@Katrinka23   All you had to do was look up the word.  It isn't made up.

This has also been discussed before.

[chrystaltree]

Fancy way of saying they lost your package.

[Mindy D]

@Katrinka23 @Yes, it's a word. It has been used appropriately too.

[Jk9]

It takes less time to look it up than to post here.  Been discussed before.

[Puppy Lips]

I think we should truly make up words to describe the current state of operations at QVC, good or bad.

[Foxxee]

Yes, I received that notification.  Ha!  Just put in the wrong truck or facility or something like that until it shows up somewhere and just call it "sortation delay."

[Venezia]

The package hasn't been lost.  It was misrouted.  Stuff happens.

[vsm]

I sincerely doubt that a package has ever "experienced" anything.

[LdyBugz]

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@beckyb1012 wrote:

From their website:

5-3 Nesting/Sortation (MPE) Verification

5-3.1 Description

It is a requirement for Automated Verifications for the piece IMb identified in eDoc to correctly identify nesting information. More specifically, the Handling Unit the piece is nested in, otherwise known as the piece’s “parent” handling unit, must be the same as the parent handling unit detailed in the eDoc. To verify this, information in the eDoc is compared to a reconstructed Handling Unit, which is logical representation of a tray based on patterns derived from MPE piece scans. A Nesting/Sortation Error is logged if the MPE piece scan is nested in a different parent handling unit than what was identified in the eDoc and the presort level of the MPE piece scan’s reconstructed parent Handling Unit does not match the Presort Level of the associated eDoc piece’s Handling Unit. An error is also logged if the Destination ZIP code of the MPE piece scan’s Reconstructed Handling Unit does not match the Destination ZIP code of the associated eDoc piece’s parent Handling Unit.

Nesting/Sortation Errors are determined using scan data from the MPE, including Facility, MPE Machine ID, and Wide Field of View (WFOV) Sequence Number. Each piece scan receives a unique WFOV Sequence Number which is a counter that represents the order in which the pieces are processed on the MPE. A system representation of every tray is created using data from these scans. Nesting/Sortation (MPE) errors are displayed on the Seamless/Automated Verification tab of the Mailer Scorecard (please note that warnings are not included in the Mailer Scorecard metrics unless the metric name specifically calls out warnings).

The description for Nesting/Sortation (MPE) errors is included in Table 5-3.1.1.

Table 5-3.1.1

Delivery Point Error Description

Error Type	Description
Nesting/Sortation (MPE)	A Nesting/Sortation (MPE) error is logged when the piece scanned is nested in a different tray or bundle than the tray or bundle that was identified in eDoc.

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IOW, Someone put the package in the wrong bin and we have no clue where it is right now. But we're filling out a boat load of reports about it in hopes that it might turn up, somewhere.

[Lostandscared]

Hope it's not a jewelry item, thats what it said about my missing earrings in an empty box. The package was ripped, re taped and delivered with an empty box.