Community Chat

[Katrinka23]

I'm quoting from my tracking history "We're sorry this package has experienced a Sortation delay.  The package has been rerouted to the correct destination."

They just make up words!

[lgfan]

Yes, it is a word.

sortation

 noun

sor·​ta·​tion | \ sȯ(r)ˈtāshən \

plural -s

Definition of sortation

: the act or process of sortingthe sortation of mail

[beckyb1012]

In other words "it has been lost."  

[mspatmac]

---

@Katrinka23 wrote:

I'm quoting from my tracking history "We're sorry this package has experienced a Sortation delay.  The package has been rerouted to the correct destination."

They just make up words!

---

@Katrinka23 

Sure is a word, the process of sorting per the dictionary

[SilleeMee]

The should have just said "shipping delay". 

[qualitygal]

sorting, like mail at the post office.  But sortation.  Hmmm is it a past tense of sorting? Or a station where sorting is done at?

"The use or process of sorting".  

[beckyb1012]

From their website:

5-3 Nesting/Sortation (MPE) Verification

5-3.1 Description

It is a requirement for Automated Verifications for the piece IMb identified in eDoc to correctly identify nesting information. More specifically, the Handling Unit the piece is nested in, otherwise known as the piece’s “parent” handling unit, must be the same as the parent handling unit detailed in the eDoc. To verify this, information in the eDoc is compared to a reconstructed Handling Unit, which is logical representation of a tray based on patterns derived from MPE piece scans. A Nesting/Sortation Error is logged if the MPE piece scan is nested in a different parent handling unit than what was identified in the eDoc and the presort level of the MPE piece scan’s reconstructed parent Handling Unit does not match the Presort Level of the associated eDoc piece’s Handling Unit. An error is also logged if the Destination ZIP code of the MPE piece scan’s Reconstructed Handling Unit does not match the Destination ZIP code of the associated eDoc piece’s parent Handling Unit.

Nesting/Sortation Errors are determined using scan data from the MPE, including Facility, MPE Machine ID, and Wide Field of View (WFOV) Sequence Number. Each piece scan receives a unique WFOV Sequence Number which is a counter that represents the order in which the pieces are processed on the MPE. A system representation of every tray is created using data from these scans. Nesting/Sortation (MPE) errors are displayed on the Seamless/Automated Verification tab of the Mailer Scorecard (please note that warnings are not included in the Mailer Scorecard metrics unless the metric name specifically calls out warnings).

The description for Nesting/Sortation (MPE) errors is included in Table 5-3.1.1.

Table 5-3.1.1

Delivery Point Error Description

Error Type	Description
Nesting/Sortation (MPE)	A Nesting/Sortation (MPE) error is logged when the piece scanned is nested in a different tray or bundle than the tray or bundle that was identified in eDoc.

[qualitygal]

Wow @beckyb1012  just wow!!   

[Icegoddess]

It means your package is taking the scenic route.

[Kachina624]

Sounds like the creative genius at Newgistics didn't have anything to do on the overnight.  I, too, have been a victim of his/her creativity.  They come up with the best excuses ever.