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Frequent Contributor
Posts: 122
Registered: ‎08-18-2014

How long does the status "In-Process" stay on your order summary? I have an ETA date of the 15th on the page. I ordered early Saturday morning. I expected to see a shipped status posted by now. I wonder if this means QVC may cancel this order?

Respected Contributor
Posts: 4,065
Registered: ‎03-10-2010

I also have several items that are In Process. They've been that way for several days now. That doesn't usually happen to me; I guess I've been lucky, as I hear it routinely happens to others. I don't know why it takes some items so long to ship.

"Summer afternoon-summer afternoon; to me those have always been the two most beautiful words in the English language." ~Henry James
Honored Contributor
Posts: 11,126
Registered: ‎06-20-2010
There is no consistency. I ordered something Saturday and they will be delivered today. I've had things sit in process for 3 or 4 days.
Respected Contributor
Posts: 3,958
Registered: ‎09-28-2010

I received an item this morning, and it's still showing as "in process" this afternoon. I'm thinking QVC has some significant issues. What really bugs me is it was an item that required a signature which is why I've been monitoring it. Luckily I was home when it arrived.

Respected Contributor
Posts: 4,065
Registered: ‎03-10-2010

Something strange happened to me recently regarding shipping. I ordered a blouse that was a Lunchtime Special and when I checked the status it said Shipped. Next step, I checked the tracking info. I always ship Priority Mail to my p.o. box, as I get really good tracking that way. When I checked the tracking on this blouse, there was a really strange notation; one that I've never seen before, so I called Customer Service. The rep looked at the message in the tracking section and instantly said, "It never left the warehouse." I've never had anything like that happen before. Normally, once it says Shipped, it's on its way. Luckily the blouse was still in stock, so they sent a replacement which arrived yesterday.

Also, at the same time, I was due to receive the Hampton Popcorn assortment. Again, no tracking information, so they shipped a replacement which I got in just a few days. They had to refund my original purchase price and re-charge it to the same credit card.

I've heard of shipping horror stories before on these boards, but this is the first year anything unusual has happened to me. I normally get items in just a few days and everything arrives way before the estimated date. I hope it's just the holiday madness and that everything will get straightened out.

"Summer afternoon-summer afternoon; to me those have always been the two most beautiful words in the English language." ~Henry James
Honored Contributor
Posts: 11,095
Registered: ‎03-10-2010

It can vary. I have had an item show ""in process"" and then the item showed up while still showing in process.

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**Careful... I have caps lock and I am not afraid to use it.**
Honored Contributor
Posts: 13,953
Registered: ‎03-09-2010

It's been terrible for me lately. Things I ordered on 11-2 are still "In Process." One is a shirt for a Christmas party, which may come and go before the shirt gets here {#emotions_dlg.mad}

A Thrill Of Hope The Weary World Rejoices
Honored Contributor
Posts: 11,095
Registered: ‎03-10-2010

Thats a shame Noel...shipping process has been much...much better for me lately. It used to take 11-14 days for me to receive an item from the shipping time...now I get my item within 5-7 days usually.

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**Careful... I have caps lock and I am not afraid to use it.**
Honored Contributor
Posts: 78,539
Registered: ‎03-10-2010
I've had an order ""in process"" for a week. Tried to cancel but was told I couldn't because it was ""in process of shipping"". That went on for several days. I finally emailed CS and someone did something so I was able to cancel it.
New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 4,136
Registered: ‎06-03-2010

OP.............I dunno but I have one that has been ""in process"" for a week now.................................raven

We're not in Kansas anymore ToTo