Community Chat

[Maxwell84]

I ordered an item on 12-21 it has shown in process ever since, I've reached o to customer service to my wits end. I've gotten variations of "we will reach out to shipping department" and "contact us again in 4 days". I've been told the item s in stock and zero problems with my payment. Has this happened to anyone else? I'm getting no answer but I don't want to cancel since it was such a good deal for the product. Extremely frustrating having to contact CS several times a week 

[rms1954]

Try posting in "customer care" topic.  

https://community.qvc.com/t5/Customer-Care/bd-p/CustomerCare2016

[Kachina624]

@Maxwell84.  Please contact the social team of super CS reps.  They'll get an answer for you.

Qvcsocialteam@qvc.com 

[Kachina624]

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@rms1954 wrote:

Try posting in "customer care" topic.  

https://community.qvc.com/t5/Customer-Care/bd-p/CustomerCare2016

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@rms1954.  Surely you know after reading p9sts for years, to whom you should refer someone with a serious order problem!!!

[rms1954]

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@Kachina624 wrote:

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@rms1954 wrote:

Try posting in "customer care" topic.  

https://community.qvc.com/t5/Customer-Care/bd-p/CustomerCare2016

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@rms1954.  Surely you know after reading p9sts for years, to whom you should refer someone with a serious order problem!!!

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Well thank God we have you to keep us informed.  You can be so condescending.