Community Chat

[~moxie~]

I purchased their computer in April of last year and have had so many problems that I use my Ipad most of the time. As I type this words disappear and sometimes I lose the whole paragraph/s. So I need to copy every couple sentences so I don't have to start all over.Their printers are poop and they haven't been able to fix it. I even contacted the president of Dell, Michael S. Dell, asking for a new computer. Never heard back so I contacted all the presidents of dell and still no responses.

I purchased a new HP and it works beautifully. They hooked me up to my wireless just from the computer.

I am not asking for help with this, I am done. I just want everyone to know that my $1300 laptop is poop. Just be aware.

[brii]

Hate Dell.

We only buy Apple products...

[CelticCrafter]

I've heard nothing but bad about Dell.

[Pqfan]

My first computer was a Dell and it has served me very well.

Hey that rhymes! lol

I need to buy a new computer in the next few months and it seems like Dell is NOT a

good way to go anymore.

What happened to Dell?

Were they always bad?

edit for spelling

[kittymomNC]

I always had Dell computers when I was working, and they were great. I've had my home computer now for about 5 years with no problems. However, printers are another story, since you did mention their printers. I had a Dell printer about three years ago, and had several problems - finally asked their customer service if I was supposed to consider them "disposable" and plan to buy a new one every year!

I replaced that printer with a Lexmark about 2-1/2 years ago, only one problem with print head and they sent me a new one. However, the ink cost is outrageous. I learned this week that Dell printers had been made by Lexmark, and Lexmark stopped making printers altogether about 2-1/2 years ago, just when I bought mine from QVC! They must have been selling what was left. Now they make limited ink cartridges, so if I keep my printer, I will pay a lot for ink.

I also learned that if you buy a cheaper printer, the ink cost over time will be higher. If you break the $200 price range on a printer, you will pay more up front but your operating costs including ink will be lower over the long run and have less problems. HP printers were highly recommended.

[croemer]

On 5/17/2014 CelticCrafter said:

I've heard nothing but bad about Dell.

Same here...at least the ones I have read about from the Q.

[LilacTree]

It's not Dell. It's a combination of Windows 8/8.1 and this website, as I am having the same problems, but only when I am writing here.

[kittymomNC]

One more thing on computers - I bought my son an Acer Aspire laptop about 3 years ago for Christmas. He has had no problems with it. In fact, he was talking to some kids from the local university, and many of them said most of what they and their friends used were Acer computers. I learned that Acer is one of the largest manufacturers of laptops and notebooks, tablets in the world -- and I had never heard of them until HSN brought them on air. They have also won all kinds of awards for their products, so if I replace my Dell, it will probably be with an Acer.

[raven-blackbird]

I LOVE HP, the only computer I'll own and I own SEVERAL computers, and two lap tops, all HP........I own three tablets also but the are Ipads................................raven

[Free2be]

I'm on a Dell laptop right now and although it was jumpy in the beginning, I've managed to force it to chill out and it works just fine for the past three years.

I bought my husband an HP, a high end model and it went completely black/dead after a recommended update. Thankfully it happened within the time frame to return it to Costco.

I think it is often the luck of the draw and patience to determine what is the problem, how to fix it and what is unfixable.