Community Chat

[Jordan2]

I was a Spectrum customer for many years, I switched to Verizon in March it was a little cheaper (the funny thing is Spectrum when I called to cancel was willing to lower my bill after I called time after time to have my bill lowered and it fell on deaf ears). So Spectrum sends me an email, I can get the services I want for about $167. I am currently paying $210 with Verizon. My question is, is Verizon willing to work with customers in lowering their bill? Does it pay for me to tell Verizon about Spectum's offer?

[Mz iMac]

@Jordan2 

My question is, is Verizon willing to work with customers in lowering their bill?

Yes if you are a customer in good standing - never late paying your bill.  HOWEVER, you have not been w/them long enough to negotiate anything.

Does it pay for me to tell Verizon about Spectum's offer?

It won't hurt.  Send Verizon a copy of your Spectrum email as proof during your phone call.  At least you tried.

[I am still oxox]

Seriously doubt it 

[deepwaterdotter]

After researching other options, we stayed with Spectrum.  It was the best price for choices we desire.

[viva923]

i have had Verizon FIOS since 1995. I would not switch to any other company. They have treated us very well. Price for what we need is pretty good. I still have a landline into the house,internet,t.v..all with verizon fios

we have had dish,cable over the years and have found verizon the best for us.

you can give Verizon a call see if they will match what spectrum is willing to sell it for.

[Pantsonfire2]

yes they will ...  I told Verizon about an offer I had received from their competitor in my area, Comcast and told them in all honesty I had to change for my budget.  Verizon also offers no senior discounts, so before I also told them I had been a loyal customer for over 25 years.  I got the right representative who arranged things to fit my budget and I signed a new contract for two years.  They were NOT anxious to do it and I did dump a few stations I never watch.  BUT ...  the offers were so incredibly financially different NEXT TIME I will just switch from one company to another ... doesn't cost me anything so knock yourself out who wants my business.  BTW i do NOT get premium channels ...  there are like three levels of BASIC cable !!  Can't make it up ...  my bill went from $200 plus to $169 ...

[Jordan2]

I called today trying to get my bill lowered. While they don't want to lose me as a customer, they don't have any promotions to offer me at this time.

[ScarletDove]

I negotiate with them whenever the time is up on the last deal I made with them....but I have been with Verizon for over 50 years when it was formerly Bell Atlantic that merged with GTE to create Verizon.