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Honored Contributor
Posts: 26,568
Registered: ‎10-03-2011

Re: How do you get resolution to return a ring from Birthday deals - called and wrote several emails

Sorry, but I think you might be SOL in this case.   Buying off these random sites that pop up on Facebook is a risky thing.  You don't know who they are, where they are located, etc., and they're often ripoff companies.  They have your money now and they have no interest in customer service or returning your call.  They are likely overseas which makes it even more difficult for you to get anywhere.  I've seen it happen with friends and even family.  They order, thinking they're getting a fantastic item at an amazing price and it ends up as money down the drain.  Item sizing is never accurate or in line with US sizing.  Items never look like the pictures.  You name it.  Your are too late to file a dispute with your credit card company.  You've had the item for 6 months.  The time in which to file a credit card dispute is 60 days from the billing date.   At this point, the only thing you can do is to accept the loss and learn the lesson to not fall for purchasing from questionable sites anymore.

Super Contributor
Posts: 338
Registered: ‎08-18-2010

Re: How do you get resolution to return a ring from Birthday deals - called and wrote several emails

Calling CC is your best solution for getting your $ back. Send a tweet out on Twitter and tag the company to share your complaints about the Customer Service. Some companies react more quickly to Twitter than they do to email or phone calls.
Trusted Contributor
Posts: 1,162
Registered: ‎03-29-2015

Re: How do you get resolution to return a ring from Birthday deals - called and wrote several emails

Ordering from no-name websites is not a good idea.  I'm sure you all have seen these dress fails.

 

Image result for dress ordered from china fail

 

The dress on the left is the one you think you are ordering and the one on the right is what you get.


“All you have to do, I tell myself, is keep your mouth shut and look stupid. It shouldn't be that hard.”
― Margaret Atwood, The Handmaid’s Tale
Honored Contributor
Posts: 9,134
Registered: ‎06-25-2012

Re: How do you get resolution to return a ring from Birthday deals - called and wrote several emails

Aw gee just wear the ring. Providing the OP didn't spend a lot of money on it. If its such a hassle trying to return it, just caulk it up to experience and wear it in good health! 

"Pure Michigan"
Respected Contributor
Posts: 2,804
Registered: ‎02-04-2014

Re: How do you get resolution to return a ring from Birthday deals - called and wrote several emails

At least she got a product!  I ordered from the Internet and NEVER received anything, finding out later it was a scam from Shanghai.   I even checked reviews on line and they were apparently FAKE too.   Always use a credit card or PayPal, usually you are protected.

Highlighted
Honored Contributor
Posts: 10,972
Registered: ‎06-10-2015

Re: How do you get resolution to return a ring from Birthday deals - called and wrote several emails

Im speechless!

LIFE IS TO SHORT TOO FOLD FITTED SHEETS
Honored Contributor
Posts: 26,568
Registered: ‎10-03-2011

Re: How do you get resolution to return a ring from Birthday deals - called and wrote several emails


@Imaoldhippie wrote:

Im speechless!


@ImaoldhippieWhy?

Honored Contributor
Posts: 10,972
Registered: ‎06-10-2015

Re: How do you get resolution to return a ring from Birthday deals - called and wrote several emails

@JeanLouiseFinch..............at the ugly dress that was sent.  Bait and Switch Game at its best.

LIFE IS TO SHORT TOO FOLD FITTED SHEETS
Honored Contributor
Posts: 26,568
Registered: ‎10-03-2011

Re: How do you get resolution to return a ring from Birthday deals - called and wrote several emails


@Imaoldhippie wrote:

@JeanLouiseFinch..............at the ugly dress that was sent.  Bait and Switch Game at its best.


Oh yeah, for sure.  A friend of mine ordered a big stuffed animal elephant pillow for her little boy.  It was huge, overfilled, and super cute in the picture.  What she received was similar in difference like that dress.  Quite pathetic.

Honored Contributor
Posts: 17,606
Registered: ‎06-27-2010

Re: How do you get resolution to return a ring from Birthday deals - called and wrote several emails

[ Edited ]

 

            Unless a promotion on Facebook is directly posted by some entity whose page you're following, it's not a good idea to click on the post much less buy from them.    Those promos often are nothing but clickbait or like-farming and can be perilous.    They remind me of the stock movie character who shows up on a busy sidewalk and opens a big coat to display cheap watches for sale, but the dude on the sidewalk is probably safer than the Facebook baiters.   

            Lots of unscrupulous companies online.    I did a quick look and don't see a company by that name, @RINGER.   Exactly what is the name of the business from which you purchased the ring, if you don't mind telling us?   I'm sorry this happened to you, and I guess it's at the least a good warning for everyone.

 

Few things reveal your intellect and your generosity of spirit—the parallel powers of your heart and mind—better than how you give feedback.~Maria Popova